I upgraded my system today from HS3 to HS4 and since then, Alexa can not discover any of the Homeseer devices. It had been working for several years on HS3, but as soon as i upgraded, it lost all connection to the devices. When I install the skill, it authenticates with Homeseer without issue but then when it goes to discover devices, it doesn't find any.
I've been trying to work with Amazon Alexa support but they don't have a clue as to what's happening. I'm hoping someone here might have some ideas.
I've disable and reenabled the skill many times, scan for devices even more. I uninstalled the Alexa app with not help. I tried discovering from my phone app and the web app, neither had any success.
Any help would be greatly appreciated.
Thank you,
Bryan
I've been trying to work with Amazon Alexa support but they don't have a clue as to what's happening. I'm hoping someone here might have some ideas.
I've disable and reenabled the skill many times, scan for devices even more. I uninstalled the Alexa app with not help. I tried discovering from my phone app and the web app, neither had any success.
Any help would be greatly appreciated.
Thank you,
Bryan
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