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    myhs HS4 connectivity

    Logging in today at myhs.homeseer.com (which forwarded me to connected33.homeseer.com) will get me to the HS4 UI, however, it seems to log in as "Guest" and does not allow viewing of any devices.
    Trying to switch to one of the other servers, connected2, 22, 11, etc... seems to "auto" log me in and clicking the "logout" does not actually log me out. Just drops me back at the devices screen with no access (guest mode). At one point, I added "/login" to the path and I saw my devices, but the user still said guest at the top right.

    Trying on a different local box, going directly to connected2 tells me my server is offline. ugh.

    Soooo when are you guys moving to a load balancer instead of this traffic cop thing you're currently using?

    Weird stuff.

    #2
    Is your MyHS login credentials listed in HS4 users with admin rights?
    HS4 Pro Edition 4.2.5.0 running on Lenovo ThinkCenter & Debian Linux
    Plugins: Z-Wave (via Nortek USB stick

    Home Assistant 2021.10.6 running on HA "Blue" ODROID-N2
    Add-ons: Android Debug Bridge, Duck DNS, ESPHome, File Editor, Glances, HA Google Drive Backup, InfluxDB, Log Viewer, MariaDB, Mosquitto broker, NGINX SSL Proxy, Node-RED, Portainer, SSH & Web Terminal, Samba, TasmoAdmin, UniFi Controller, Visual Studio Code, WireGuard, Zigbee2mqtt, Z-Wave JS to MQTT
    Integrations: AccuWeather, Alexa Media Player, Glances, Google Nest, HACS, HomeSeer, Insteon, IPP, Life360, Local IP, Logitech Harmony Hub, Mobile App, MQTT, My Garage, OpenWeather, Spotify, Tuya Local. Ubiquiti UniFi, Z-Wave JS
    Insteon: 2413S Dual Band PLM
    Zigbee: zzh! CC2652R Rev A
    Z-Wave: RaZberry daughtercard on RPi 1B via ser2net

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      #3
      Yep, I switched over the primary credentials from HS3 to 4

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        #4
        Contact support...
        HS4 Pro Edition 4.2.5.0 running on Lenovo ThinkCenter & Debian Linux
        Plugins: Z-Wave (via Nortek USB stick

        Home Assistant 2021.10.6 running on HA "Blue" ODROID-N2
        Add-ons: Android Debug Bridge, Duck DNS, ESPHome, File Editor, Glances, HA Google Drive Backup, InfluxDB, Log Viewer, MariaDB, Mosquitto broker, NGINX SSL Proxy, Node-RED, Portainer, SSH & Web Terminal, Samba, TasmoAdmin, UniFi Controller, Visual Studio Code, WireGuard, Zigbee2mqtt, Z-Wave JS to MQTT
        Integrations: AccuWeather, Alexa Media Player, Glances, Google Nest, HACS, HomeSeer, Insteon, IPP, Life360, Local IP, Logitech Harmony Hub, Mobile App, MQTT, My Garage, OpenWeather, Spotify, Tuya Local. Ubiquiti UniFi, Z-Wave JS
        Insteon: 2413S Dual Band PLM
        Zigbee: zzh! CC2652R Rev A
        Z-Wave: RaZberry daughtercard on RPi 1B via ser2net

        Comment

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