I must be dumb or going crazy--wouldn't rule out both. I am in the middle of upgrading from HS3 to HS4. Trying to find my License ID and Password for step 1 in the registration process. I have two emails from HS. One with an order number and not much else and one right after with the subject line "Additional Information Regarding Your Order" that only has links to the software download and install instructions. I have checked every folder, spam, junk, etc. and can see no message with license info at all. Because I am in the middle of an install and have already uninstalled HS3, I tried to get a 30 day code, but have the same problem--no email or information on license IDs. Please help me find where I get my license IDs and passwords. Oh, and I tried the retrieve lost or forgotten codes. It says they found 3, but when I have them sent, they never arrive to my inbox.
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Where do I find the License ID for HS4?
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There are two other potential options.
Log into shop.homeseer.com and this should present you with your orders. Click
On the order number and this should now enable you to see the license for that purchase.
https://homeseer.com/support-home/
Scroll to the bottom.
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Originally posted by ToinkyRoo View PostIt says they found 3, but when I have them sent, they never arrive to my inbox.
HS4 Pro Edition 4.2.5.0 running on Lenovo ThinkCenter & Debian Linux
Plugins: Z-Wave (via Nortek USB stick
Home Assistant 2021.10.6 running on HA "Blue" ODROID-N2
Add-ons: Android Debug Bridge, Duck DNS, ESPHome, File Editor, Glances, HA Google Drive Backup, InfluxDB, Log Viewer, MariaDB, Mosquitto broker, NGINX SSL Proxy, Node-RED, Portainer, SSH & Web Terminal, Samba, TasmoAdmin, UniFi Controller, Visual Studio Code, WireGuard, Zigbee2mqtt, Z-Wave JS to MQTT
Integrations: AccuWeather, Alexa Media Player, Glances, Google Nest, HACS, HomeSeer, Insteon, IPP, Life360, Local IP, Logitech Harmony Hub, Mobile App, MQTT, My Garage, OpenWeather, Spotify, Tuya Local. Ubiquiti UniFi, Z-Wave JS
Insteon: 2413S Dual Band PLM
Zigbee: zzh! CC2652R Rev A
Z-Wave: RaZberry daughtercard on RPi 1B via ser2net
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