I am having problems using MyHS to connect to the HS4 server.
I was using HS3 for a number of years and never had a problem using MyHS to connect to HS3. However, I decided to upgrade HS3 to HS4. The upgrade path I used was to copy the HS3 directory and rename the new directory to "Homeseer HS4". Before upgrading, I made sure I deleted the user.cfg files in the Config folder and made sure HS3 was not running by rebooting system. The upgrade process went pretty smoothly and all my devices were transferred over.
However, my problem I am having is when I try and connect to the HS4 server from another machine in the same subnet, it will not connect. I only have this problem with HS4.
Summary of what works and does not using MyHS
1) Connecting from a PC on the same subnet to HS3 -- Works
2) Connecting from a PC NOT on the same subnet (through the internet) to HS3 -- Works
3) Connecting from a PC NOT on the same subnet (through the internet) to HS4 -- Works
4) Connecting from a PC on the same subnet to HS4 -- Does not Work
I have disabled all firewalls and verified the router is not blocking access ( I can ping the HS4 server from any machine on the network)
Has anyone had this problem?
Carl
I was using HS3 for a number of years and never had a problem using MyHS to connect to HS3. However, I decided to upgrade HS3 to HS4. The upgrade path I used was to copy the HS3 directory and rename the new directory to "Homeseer HS4". Before upgrading, I made sure I deleted the user.cfg files in the Config folder and made sure HS3 was not running by rebooting system. The upgrade process went pretty smoothly and all my devices were transferred over.
However, my problem I am having is when I try and connect to the HS4 server from another machine in the same subnet, it will not connect. I only have this problem with HS4.
Summary of what works and does not using MyHS
1) Connecting from a PC on the same subnet to HS3 -- Works
2) Connecting from a PC NOT on the same subnet (through the internet) to HS3 -- Works
3) Connecting from a PC NOT on the same subnet (through the internet) to HS4 -- Works
4) Connecting from a PC on the same subnet to HS4 -- Does not Work
I have disabled all firewalls and verified the router is not blocking access ( I can ping the HS4 server from any machine on the network)
Has anyone had this problem?
Carl
Comment