I've had this happen twice. Click on the X to close HS4 and the log shows the shut down stalled at saving data. The only way to complete the shut down is to kill the app. At the same time I have the Win 10 message that updates require a restart. I close all running programs and select update and restart. Get the message that HS4 is preventing restart, so I kill it. Luckily, everything started up normally. Note, I did just do the 4.1.10.0 after the restart.
Not sure if this is an HS4 issue or a Win10 issue. In any case, what is the best course of action to take when HS4 won't shut down?
Date/time=12/10/2020 7:20:21 AM Eastern Standard Time
Version=HS4 Pro Edition 4.1.10.0 (Windows)
License=Registered
License ID=
MyHS Subscription=Basic
MyHS Subscription Backup Interval=No Backup
MyHS Subscription Max Cameras=1
Confguration File=C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.json
In Virtual Machine=No MFG: dell inc.
Antivirus=Norton Security Online Norton Security Online Windows Defender Norton Security Online
OS=Microsoft Windows 10 Pro - Work Station
OS Version=10.0.19041
Uptime=0 Days 0 Hours 21 Minutes 18 Seconds
User/Access=xx(Admin)
Lan IP=192.168.1.xxx (HS4)
WAN IP=68.50.58.72 ()
Device Count=344
Event Count=138
Last Event Ran=Weather : WeatherUpdate, Ran at 12/10/2020 7:20:00 AM
# of unique event scripts=1
Connected Speaker Clients=HS4 (192.168.1.xxx)
ESKTOP-IQDE7FK, HS4 (192.168.1.101):RASPBERRYPI
Processor:=Intel64 Family 6 Model 42 Stepping 7 at 3.17 GHz
Modules/Threads=129 Modules, 93 Threads
Available Threads=1023
System Load=157 Processes, 4% Load
Free/Total Memory=13.01 GBytes / 15.88 GBytes (82% free)
Free/Total Virtual Memory=15.19 GBytes / 18.26 GBytes (83% free)
HomeSeer Memory Used=97 Mbytes
Plugin Memory Used=10 EXE Plug-Ins using 432 Mbytes
Plugins Installed=Arduino Plugin 1.0.0.131,BLMediaPlayer 3.0.15.0,EasyTrigger 3.0.0.71,HSBuddy 3.18.721.0,Nest 3.0.0.34,Ultra1Wire3 3.0.7364.22993,UltraGCIR3 3.0.6551.16959,weatherXML 3.0.1.19,X10 3.0.0.50,Z-Wave 3.0.2.261
Not sure if this is an HS4 issue or a Win10 issue. In any case, what is the best course of action to take when HS4 won't shut down?
Date/time=12/10/2020 7:20:21 AM Eastern Standard Time
Version=HS4 Pro Edition 4.1.10.0 (Windows)
License=Registered
License ID=
MyHS Subscription=Basic
MyHS Subscription Backup Interval=No Backup
MyHS Subscription Max Cameras=1
Confguration File=C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.json
In Virtual Machine=No MFG: dell inc.
Antivirus=Norton Security Online Norton Security Online Windows Defender Norton Security Online
OS=Microsoft Windows 10 Pro - Work Station
OS Version=10.0.19041
Uptime=0 Days 0 Hours 21 Minutes 18 Seconds
User/Access=xx(Admin)
Lan IP=192.168.1.xxx (HS4)
WAN IP=68.50.58.72 ()
Device Count=344
Event Count=138
Last Event Ran=Weather : WeatherUpdate, Ran at 12/10/2020 7:20:00 AM
# of unique event scripts=1
Connected Speaker Clients=HS4 (192.168.1.xxx)
ESKTOP-IQDE7FK, HS4 (192.168.1.101):RASPBERRYPIProcessor:=Intel64 Family 6 Model 42 Stepping 7 at 3.17 GHz
Modules/Threads=129 Modules, 93 Threads
Available Threads=1023
System Load=157 Processes, 4% Load
Free/Total Memory=13.01 GBytes / 15.88 GBytes (82% free)
Free/Total Virtual Memory=15.19 GBytes / 18.26 GBytes (83% free)
HomeSeer Memory Used=97 Mbytes
Plugin Memory Used=10 EXE Plug-Ins using 432 Mbytes
Plugins Installed=Arduino Plugin 1.0.0.131,BLMediaPlayer 3.0.15.0,EasyTrigger 3.0.0.71,HSBuddy 3.18.721.0,Nest 3.0.0.34,Ultra1Wire3 3.0.7364.22993,UltraGCIR3 3.0.6551.16959,weatherXML 3.0.1.19,X10 3.0.0.50,Z-Wave 3.0.2.261
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