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Upgraded to 4.1.12.0 and HS4/Pro data not correct after install

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    Upgraded to 4.1.12.0 and HS4/Pro data not correct after install

    Upgraded this morning to 4.1.12.0 and update seemed to hang up during install. Now, only showing a few devices, no events and much data is missing. Plug-ins seem to be missing data.

    #2
    Are there any errors in the HS log when you start HS4? Do you have a recent backup to load? You should always backup before upgrading.
    https://docs.homeseer.com/display/HS...up+HS4+Locally
    -Rupp
    sigpic

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      #3
      I restored the backup to my smart stick. Still not seeing any devices or events. I'm not sure the Updater completed successfully.

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        #4
        Latest update 4.1.12.0 worked flawlessly here. Not sure what platform or OS you are running on. Did you try to reboot your system after your upgrade when you noticed this issue.

        No doubt you did a backup as advised by HST before you attempted your upgrade so you will be able to restore your backup and try again.

        Not having any details about your system profile means it could be one or more issues causing your problem.

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