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    Web interface will not appear / cant enter licence

    Hi,
    I just tried to update from HS3 to HS4 following the update instructions.
    It went well until step 5 where I should be brought to the licence registration page.
    My browser only shows the following message:

    <html><head><META HTTP-EQUIV=REFRESH CONTENT="0;URL=/register.html"></head><body></body></html>

    What do I have to do?

    I am running Homeseer on Windows Server 2012R2.

    This is the startup log:
    16.04.2021 08:07:04 HomeSeer~!~Database~!~Opening (Mode=Read Only) up HomeSeer LOG database C:\Program Files (x86)\HomeSeer HS3\Logs\HomeSeerLog.hsd
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~Loading Settings
    16.04.2021 08:07:04 HomeSeer~!~Warning~!~Users configuration file was not found, creating a new one with default user.
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~Settings Loaded.
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~*************************************** *****************************************
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~ HomeSeer version 4.1.15.0 Edition: HS4 Pro Starting Now
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~*************************************** *****************************************
    16.04.2021 08:07:04 HomeSeer~!~Startup~!~
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Creating Class Objects...
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~COM port classes started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Application interface class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Web server class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~E-Mail SEND class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~E-Mail RECEIVE class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Plug-In Interface class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Local voice recognition class started.
    16.04.2021 08:07:05 HomeSeer~!~Startup~!~Loading configuration file ...
    16.04.2021 08:07:05 HomeSeer~!~Database~!~Opening (Mode=Read Only) up HomeSeer database C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.hsd
    16.04.2021 08:07:05 HomeSeer~!~Database~!~Loading Devices...
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~570 total devices loaded.
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~Loading Event Groups...
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~Loading Events...
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~27 total events loaded.
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~Loading COUNTERS...
    16.04.2021 08:07:05 HomeSeer~!~Load Config~!~Loading TIMERS...
    16.04.2021 08:07:05 HomeSeer~!~Info~!~HSD file C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.hsd has been imported successfully
    16.04.2021 08:07:06 HomeSeer~!~Startup~!~HomeSeer version is: 4.1.15.0
    16.04.2021 08:07:06 HomeSeer~!~Startup~!~Creating Speaker Client Interface Object...
    16.04.2021 08:07:06 HomeSeer~!~Warning~!~This version of HomeSeer is not registered and is currently disabled
    16.04.2021 08:07:06 HomeSeer~!~Web Server~!~Local IP address (subnet) is: 192.168.178.27 (255.255.255.0)
    16.04.2021 08:07:06 HomeSeer~!~Web Server~!~Web Server started on port 8080
    16.04.2021 08:07:06 HomeSeer~!~Startup~!~Start automation engine...
    16.04.2021 08:07:06 HomeSeer~!~Startup~!~Initializing Speaker Client Interface
    16.04.2021 08:07:06 HomeSeer~!~Speech~!~Listening for remote speaker connections on port 10401
    16.04.2021 08:07:06 HomeSeer~!~Database~!~Opening (Mode=Read/Write) up HomeSeer Energy database C:\Program Files (x86)\HomeSeer HS3\Data\Energy\Energy.hsd
    16.04.2021 08:07:07 HomeSeer~!~Startup~!~Updater services starting...
    16.04.2021 08:07:07 HomeSeer~!~Startup~!~Starting Find service...
    16.04.2021 08:07:07 HomeSeer~!~Info~!~Remote plug-in API interface started on port 10400
    16.04.2021 08:07:07 HomeSeer~!~Startup~!~Checking for available plug-ins
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: FritzBox, version: 3.0.0.0
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: GTS CPUXA, version: 3.5.16263.159
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: mcsMQTT, version: 5.2.3.2
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: MeiHarmonyHub, version: 3.1.0.16
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: NetCAM, version: 3.0.0.11
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: Applied Digital Ocelot, version: 3.0.0.14
    16.04.2021 08:07:07 HomeSeer~!~Plug-In~!~Found plug-in: Sonos, version: 3.1.0.53
    16.04.2021 08:07:08 HomeSeer~!~Plug-In~!~Found plug-in: weatherXML, version: 3.0.0.50
    16.04.2021 08:07:08 HomeSeer~!~Plug-In~!~Found plug-in: Z-Wave, version: 3.0.2.0
    16.04.2021 08:07:08 HomeSeer~!~Startup~!~Initializing Plug-Ins
    16.04.2021 08:07:08 HomeSeer~!~Info~!~Plugin weatherXML has connected. IP:127.0.0.1:57689
    16.04.2021 08:07:08 HomeSeer~!~Starting Plug-In~!~Initializing plugin weatherXML ...
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~InitIO called, plug-in is being initialized... 3.0.0.50
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~The Operating System version is Windows
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Add user: default
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Setup Name Value Pairs
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Setup user pages
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Setup admin pages
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Setup location arrays
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Setup Locations
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Array Locations: 1
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Loading WeatherInfo for Location #
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Load Provider info for location:
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Load Forecast info for location:
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Load Hourly info for location:
    16.04.2021 08:07:08 Legacy-Plugin~!~weatherXML~!~Load Alert info for location:
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Load HSTouch info for location:
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Load HSTouch forecast info for location:
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Loading WeatherInfo1 for Location #1
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Load Provider info for location:1
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Load Forecast info for location: 1
    16.04.2021 08:07:09 Legacy-Plugin~!~weatherXML~!~Load Hourly info for location: 1
    16.04.2021 08:07:10 Legacy-Plugin~!~weatherXML~!~Load Alert info for location: 1
    16.04.2021 08:07:10 Legacy-Plugin~!~weatherXML~!~Load HSTouch info for location: 1
    16.04.2021 08:07:10 Legacy-Plugin~!~weatherXML~!~Load HSTouch forecast info for location: 1
    16.04.2021 08:07:10 Legacy-Plugin~!~weatherXML~!~Setup Devices
    16.04.2021 08:07:11 Legacy-Plugin~!~weatherXML~!~Finished setting up arrays
    16.04.2021 08:07:11 Legacy-Plugin~!~weatherXML~!~Find any locations that use file watch
    16.04.2021 08:07:11 Legacy-Plugin~!~weatherXML~!~Location arrays finished
    16.04.2021 08:07:15 HomeSeer~!~Starting Plug-In~!~Plugin weatherXML started successfully in 6890 milliseconds
    16.04.2021 08:07:15 HomeSeer~!~Starting Plug-In~!~weatherXML loaded in 7146 milliseconds
    16.04.2021 08:07:15 HomeSeer~!~Plug-In~!~Finished initializing plug-in weatherXML
    16.04.2021 08:07:15 HomeSeer~!~Info~!~Plugin GTS CPUXA has connected. IP:127.0.0.1:57691
    16.04.2021 08:07:15 HomeSeer~!~Starting Plug-In~!~Initializing plugin GTS CPUXA ...
    16.04.2021 08:07:15 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA Plug-in, Version 3.5.16263.159
    16.04.2021 08:07:15 Legacy-Plugin/Script~!~GTS CPUXA~!~Initializing Ocelot on port COM3
    16.04.2021 08:07:16 Legacy-Plugin/Script~!~GTS CPUXA~!~HSPI_GTS_CPUXA, Discovered Ocelot/Leopard -- Firmware/Rom Vers: 8.31/59 -- App Vers: 3.01
    16.04.2021 08:07:16 Legacy-Plugin/Script~!~GTS CPUXA~!~Ocelot/Leopard has 1024 IR locations
    16.04.2021 08:07:16 Legacy-Plugin/Script~!~GTS CPUXA~!~Ocelot/Leopard is set to scan 244 max IR locations for IR match
    16.04.2021 08:07:18 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA, Discovered Unit: SECU16 at address: 1
    16.04.2021 08:07:18 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA, Discovered Unit: SECU16 at address: 2
    16.04.2021 08:07:18 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA, Discovered Unit: SECU16 at address: 3
    16.04.2021 08:07:18 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA, Discovered Unit: SECU16 at address: 4
    16.04.2021 08:07:18 Legacy-Plugin/Script~!~GTS CPUXA~!~GTS CPUXA, Discovered Unit: SECU16 at address: 5
    16.04.2021 08:07:18 HomeSeer~!~Starting Plug-In~!~Plugin GTS CPUXA started successfully in 3198 milliseconds
    16.04.2021 08:07:18 HomeSeer~!~Starting Plug-In~!~GTS CPUXA loaded in 3612 milliseconds
    16.04.2021 08:07:18 HomeSeer~!~Plug-In~!~Finished initializing plug-in GTS CPUXA
    16.04.2021 08:07:19 HomeSeer~!~Info~!~Plugin NetCAM has connected. IP:127.0.0.1:57693
    16.04.2021 08:07:19 HomeSeer~!~Starting Plug-In~!~Initializing plugin NetCAM ...
    16.04.2021 08:07:19 HomeSeer~!~Starting Plug-In~!~Plugin NetCAM started successfully in 24 milliseconds
    16.04.2021 08:07:19 HomeSeer~!~Starting Plug-In~!~NetCAM loaded in 401 milliseconds
    16.04.2021 08:07:19 HomeSeer~!~Plug-In~!~Finished initializing plug-in NetCAM
    16.04.2021 08:07:19 Legacy-Plugin/Script~!~GTS CPUXA~!~AutoIO has been set to ON
    16.04.2021 08:07:19 HomeSeer~!~Info~!~Plugin mcsMQTT has connected. IP:127.0.0.1:57695
    16.04.2021 08:07:19 HomeSeer~!~Starting Plug-In~!~Initializing plugin mcsMQTT ...
    16.04.2021 08:07:19 Legacy-Plugin~!~mcsMQTT~!~Version 5.2.3.2 Registered with Homeseer
    16.04.2021 08:07:20 HomeSeer~!~Starting Plug-In~!~Plugin mcsMQTT started successfully in 514 milliseconds
    16.04.2021 08:07:20 HomeSeer~!~Starting Plug-In~!~mcsMQTT loaded in 902 milliseconds
    16.04.2021 08:07:20 HomeSeer~!~Plug-In~!~Finished initializing plug-in mcsMQTT
    16.04.2021 08:07:20 HomeSeer~!~Info~!~Plugin Sonos has connected. IP:127.0.0.1:57697
    16.04.2021 08:07:20 HomeSeer~!~Starting Plug-In~!~Initializing plugin Sonos ...
    16.04.2021 08:07:20 Legacy-Plugin~!~Sonos~!~InitIO Called for Instance = and running on OS = Win32NT
    16.04.2021 08:07:20 Legacy-Plugin~!~Sonos~!~Sonos Plugin Initialized
    16.04.2021 08:07:20 HomeSeer~!~Starting Plug-In~!~Plugin Sonos started successfully in 148 milliseconds
    16.04.2021 08:07:20 HomeSeer~!~Starting Plug-In~!~Sonos loaded in 401 milliseconds
    16.04.2021 08:07:20 HomeSeer~!~Plug-In~!~Finished initializing plug-in Sonos
    16.04.2021 08:07:21 HomeSeer~!~Info~!~Plugin Z-Wave has connected. IP:127.0.0.1:57699
    16.04.2021 08:07:21 Legacy-Plugin~!~weatherXML~!~Check timer items
    16.04.2021 08:07:21 HomeSeer~!~Starting Plug-In~!~Initializing plugin Z-Wave ...
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~InitIO called, plug-in version 3.0.2.0 is being initialized...
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~Database: Opening (Mode=Read Only) up HomeSeer database C:\Program Files (x86)\HomeSeer HS3\Data\Z-Wave\Z-Wave2.db
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~Loading Z-Wave Network Objects...
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~1 total Z-Wave Network Objects loaded.
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~Loading Z-Wave Data Objects...
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~1 Networks were restored from the data in the database... Building data connections.
    16.04.2021 08:07:21 Legacy-Plugin~!~Z-Wave~!~Network 0184F378 has 169 device data elements.
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~169 total Z-Wave Data Objects loaded.
    16.04.2021 08:07:22 Legacy-Plugin~!~Sonos~!~MySSDP.StartEventListener started listening on interface = 192.168.178.27 and port = 57701
    16.04.2021 08:07:22 UPnP~!~Sonos~!~MySSDP.StartSSDPDiscovery, waiting for 9 seconds while discovering UPnP Devices .....
    16.04.2021 08:07:22 HomeSeer~!~Starting Plug-In~!~Plugin Z-Wave started successfully in 1134 milliseconds
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~0 event actions were loaded from HomeSeer.
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~0 event triggers were loaded from HomeSeer.
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~465 Simple AV Control Command Class Control Commands have been loaded successfully.
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~Z-Wave Stick: ============================================================ ==========
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~Z-Wave Stick: ----------------------------------------------------------------------
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~Initializing Z-Wave interface Z-Wave Stick (Aeon Labs Aeotec Z-Stick) on COM4
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~Z-Wave Stick: ----------------------------------------------------------------------
    16.04.2021 08:07:22 Legacy-Plugin~!~Z-Wave~!~Z-Wave Stick: The Z-Wave Command Execution Thread was Started or Restarted.
    16.04.2021 08:07:22 HomeSeer~!~Starting Plug-In~!~Z-Wave loaded in 1604 milliseconds
    16.04.2021 08:07:22 HomeSeer~!~Plug-In~!~Finished initializing plug-in Z-Wave
    16.04.2021 08:07:22 HomeSeer~!~HSTouch Server~!~Server started on port 10200
    16.04.2021 08:07:22 HomeSeer~!~Startup~!~HStouch server started, waiting for clients to connect.




    #2
    Enter the Registration URL in manually

    http://<hs ip address>:<hs port>/register.html

    Example:

    http://192.168.1.33:81/register.html
    Jon

    Comment


      #3
      Thank you verry much!
      That solved the problem.

      Now I will have a closer look at HS4 and test evrything.

      ;-)

      Comment


        #4
        Originally posted by fagor View Post
        Thank you verry much!
        That solved the problem.

        Now I will have a closer look at HS4 and test evrything.

        ;-)
        Wow. Testing everything will take a while

        ---
        John

        Comment

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