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    level control not working

    Noob question probably, or I messed up settings somehow. I will be very grateful for help.


    I have outlet plug from Innerg, connected through zigbee. A simple floor lamp from Target is connected to the plug.
    The plug works great for on/off. It does not work for level control, aka dimming.

    "Level control" setting show up under device, but when I adjust the level, for example to 50%, nothing happens.

    Level control setting reads states of the lamp - it reads 0% when lamp is off and 100% when lamp is on. But adjusting the level control % setting does nothing to the output of the lamp.

    Screenshot of device screen attached.

    Thank you!

    #2
    Which exact outlet are you using?
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      Innr Zigbee Smart Plug SP 224
      https://www.amazon.com/gp/product/B07SQGG8Z7/

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        #4
        Oh, I just realized I'm an idiot.
        I assumed every zigbee plug will be dimmable by default.
        That is not the case.
        I will see myself out.

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