Automatic upgrade at HS startup still not working (for me at least)

[Wade]

rjh Previously reported, the following still still happens when I try to let HS upgrade at startup.

1. Start-up begins
2. Pop-up offering installation of new version (HS4 startup seems to continue in the background)
3. Accept upgrade
4. Upgrade starts (startup continues) then lists files in use (HS4, PIs) that need to be shut down and offers to shut them down automatically.
5. Accept auto shutdown of processes.
6. Shutdown of processes fails.
7. Exit installation, download .msi and manually install.

Does the automatic process work for some users? Is there something I can do differently so that it will work?

Thanks.


edit: BTW the link at https://homeseer.com/current-downloads/ is to 4.1.15.0.

[rjh]

This issue has been there for a while, I suspect HS is taking too long to shut down and the installer does not wait long enough, not really sure. We add the ability to update from setup. That runs the installer silently and appears to always work, so you can try that. Also, when the update installer starts, just manually shut down HS, that also works.

rjh Previously reported, the following still still happens when I try to let HS upgrade at startup.

1. Start-up begins
2. Pop-up offering installation of new version (HS4 startup seems to continue in the background)
3. Accept upgrade
4. Upgrade starts (startup continues) then lists files in use (HS4, PIs) that need to be shut down and offers to shut them down automatically.
5. Accept auto shutdown of processes.
6. Shutdown of processes fails.
7. Exit installation, download .msi and manually install.

Does the automatic process work for some users? Is there something I can do differently so that it will work?

Thanks.


edit: BTW the link at https://homeseer.com/current-downloads/ is to 4.1.15.0.

[IanIreland]

I have the same issue. I now don't bother with the auto-update and simply do it manually. I do think it should be fixed.

[Uncle Michael]

Is the failure on a system with a HDD or SSD? I found that HS shuts down much more quickly if I use an SSD for my primary drive.
I also update HS versions manually, but with HS3 that's a moot point.

[Wade]

SSD. Not there to test but I'd guess it takes ~30-45 seconds to shut down. ~16 plugins and 3 znet interfaces.

[cowinger]

Wade IanIreland You might check to see that you have exited the speaker in the bottom lower right hidden icons area before starting the upgrade. Depending on if you are not on W10 the shutdown of the speaker may be different.

[Wade]

I don't use the speaker client. It's disabled in setup.

[IanIreland]

I don't use the speaker client. It's disabled in setup.

Me neither. Either way, if that is a requirement it needs incorporating into the auto update system.