No announcement yet.

Unable to add a device

  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to add a device

    Is there a setting that I accidentally enabled? When I am looking at my device list, and I want to add a new device, only Virtual is available in the device Type list. No other device type is available. I need to create a new x10 device but there is no option other than a Virtual device.

    I confirmed my login ID has admin access to HS. what am I missing here? I installed the beta version hoping it would fix this issue, but it didnt help.

    Click image for larger version

Name:	deviceAddVirtualOnly.JPG
Views:	120
Size:	31.3 KB
ID:	1497256

    Date/time=9/19/2021 2:14:41 PM Eastern Daylight Time
    Version=HS4 Standard Edition (Windows)
    License ID=687118
    MyHS Subscription=Basic
    MyHS Subscription Backup Interval=No Backup
    MyHS Subscription Max Cameras=1
    Confguration File=C:\Program Files\Homeseer HS3\Data\8_29_2021.json
    In Virtual Machine=No MFG: gigabyte technology co., ltd.
    Antivirus=Windows Defender
    OS=Microsoft Windows 10 Pro - Work Station
    OS Version=10.0.19043
    Uptime=0 Days 0 Hours 15 Minutes 40 Seconds
    User/Access=dcjohnston (Admin)
    Lan IP= (RJON2016)
    Client IP= (desktop-birmtnv.lan)
    WAN IP= ()
    Device Count=156
    Event Count=40
    Last Event Ran=Home Theater Control : Theater ON, Ran at 9/19/2021 12:40:16 PM
    # of unique event scripts=0
    Connected Speaker Clients=RJON2016 (
    Processor:=x64 Family 6 Model 15 Stepping 11 at 2.48 GHz
    Modules/Threads=119 Modules, 68 Threads
    Available Threads=1023
    System Load=107 Processes, 50% Load
    Free/Total Memory=1.87 GBytes / 3.50 GBytes (53% free)
    Free/Total Virtual Memory=2.32 GBytes / 4.12 GBytes (56% free)
    HomeSeer Memory Used=79 Mbytes
    Plugin Memory Used=6 EXE Plug-Ins using 188 Mbytes
    Plugins Installed=AK Ikea,GTS CPUXA 3.5.16105.96,Restart,Shark Robot 1.0.7592.5430,X10,Z-Wave

    Mike____________________________________________________________ __________________
    HS3 Pro Edition, NUC i3

    HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti