HS4 and Office365 - anyone got it to work?

[grtaylor]

I'm the person at Microsoft who is driving the program to turn off basic auth. I'm happy to work with you rjh if you need help to integrate HS with Exchange Online and OAuth.

But I'll add for the group that we're not disabling basic for SMTP AUTH altogether. We are disabling basic for POP and IMAP, beginning Oct 2022, but SMTP AUTH will allow you to use basic if you want to after that point. But you need to a) enable it and b) make sure you are using TLS1.2 or use a different endpoint.

See this article: Opt in to the Exchange Online endpoint for legacy TLS clients using SMTP AUTH | Microsoft Docs

And check this to make sure SMTP AUTH can be used - Enable or disable SMTP AUTH in Exchange Online | Microsoft Docs

You can also use your own ISP's SMTP relay most likely. Most have one you can use.

For anyone with an O365 tenant, watch the message center. We're also proactively turning off protocols that customers aren't using, ahead of the October deadline.

[ewkearns]

I had my server go down and had to load HS4 on a different computer. I can't get any email to work, now. Great improvement, guys.

[jon00]

Not to dig up an old thread for no reason... I have recently run into the same issue since my email hosting provider (GoDaddy) switched over to O365 earlier this year, and this forum was as close as I found to an answer. I went ahead and logged a support ticket with HS, to at least help elevate this for them. Unfortunately, I was also given the same workaround recommendation of setting up a new Gmail account.

If nothing else, I guess I wanted to commiserate.

How long is that going to work for? Google will require OAuth 2.0 or Google Sign in on 30th May which will render HS3 & HS4 email useless using Gmail.... You won't even be able to use Outlook 2016 or earlier....

[rjh]

I will look into this. Maybe we just need to update our 3rd party email support so you can use non-gmail services.

[rjh]

Gmail will still work in HS4, just enable 2FA on your gmail account and use an app specific PW. That is what I do now and that should continue to work. We are creating a doc to clarify the setup.

How long is that going to work for? Google will require OAuth 2.0 or Google Sign in on 30th May which will render HS3 & HS4 email useless using Gmail.... You won't even be able to use Outlook 2016 or earlier....

[jseer]

I have updated this doc https://docs.homeseer.com/products/s...4-setup/e-mail

You can still use GMAIL with HS4 with 2FA enabled. You will need to use an app-specific password.

[LxMeister]

I will look into this. Maybe we just need to update our 3rd party email support so you can use non-gmail services.

^^^ Yes, this. Please. Since non-Gmail options exist in the setup page, there is an implication that it should work as it has since at least HS3.

Thanks to grtaylor's links, I was able to powershell my way into my hosting and enable legacy TLS for SMTP, but I have a feeling that even that is going to give out in October.

[rjh]

We use a 3rd party for the email support, and they do support TLS1.2. I already have the update so I will include it in 4.2.10.0 (barring any issues).

^^^ Yes, this. Please. Since non-Gmail options exist in the setup page, there is an implication that it should work as it has since at least HS3.

Thanks to grtaylor's links, I was able to powershell my way into my hosting and enable legacy TLS for SMTP, but I have a feeling that even that is going to give out in October.

[LxMeister]

Ah, I see what you mean by third-party. Thank you!!

[boblounsbur]

Thank You for getting back to me. I ended up using Gmail. I have used my Godaddy account with HomeSeer for years. Now Godaddy decides to eliminate their email server and go to the more complex MS Exchange. The initial transition was OK except my wife got 8000 emails dumped into her Exchange account that she had to go through. Now moving HomeSeer to Exchange was an all day attempt that ended up not being successful. According to the replay above from MS come this fall We exchange users have yet another challenge. I really do not want to use gmail since its just another email inbox to manage. I hope HomeSeer and MS make this easier to use in the future. Thanks again for all your help.

[Dewcal]

I will look into this. Maybe we just need to update our 3rd party email support so you can use non-gmail services.

That would be a great help as I have my own domains etc and no intention of using gmail.

[Euroboy]

rjh I am the OP. Happy to help test any of the new e-mail support. I actually started writing my own plug-in to enable O365 support, but I got sucked into other projects, so would welcome official support for O365/non-Gmail solutions.

[rg65]

My GoDaddy email transitioned to O365 Friday night 3/25/22. How long will it take for HS to fix this issue? I refuse to use Gmail since I don't want Google scanning my email. I have loaded 4.2.10.6 and there is still no TLS support that I can find.

[Dan the LAN man]

TLS 1.2 compatibility; that's all I need!

[MFULLER]

Any movement on this? Running Homeseer 4.2.16.0 and still not able to use Office 365 for checking emails.

Thanks