Unable to install plugin(s)

[John245]

Can not install any plugin. Is there a issue or is the root cause my new firewall?

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John

[TC1]

I just updated two plugins with no issues.

[John245]

I just updated two plugins with no issues.

Thanks. In that case I need to figure out how I can resolve this.

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John

[TC1]

You should be able to check the FW logs to see the blocked/dropped connection, filtering on the source IP of your HS host on your network.

[John245]

You should be able to check the FW logs to see the blocked/dropped connection, filtering on the source IP of your HS host on your network.

That will only tell: Could not associate packet to any connection. And has options to capture the packet.

It seems that the heartbeat message is missing.

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John

[John245]

Solved by Sophos.

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John