I just moved from HS3 to HS4 (Pro) last week, and I have noticed that every time I shutdown and restart HS4, I lose my Auto Detected Cameras. The box in Setup 'unchecks' itself, and my cameras disappear. I end up seeing logged errors that state the camera isn't found whenever an event using it is triggered. If I go back in and recheck the Auto Discover Known Camera Types box, the camera become available and the username and password are retained. As soon as I restart HS4 for whatever reason, the same issue recurs.
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Camera Setup Lost Every Time HS4 is Restarted
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As far as I know it hasn't. I gave up on Homeseer addressing it, and installed the NetCam plug in instead which seems to work OK for what I need. I am less than impressed with HomeSeer support for their HS4 flagship, or their product line. HS4 is so unstable on what should be a grossly overpowered box that I have to do a hard reboot daily (Intel NUC12, 64Gb RAM, 12 cores, etc.) using AlwaysUp.
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The thing with home automation is that every instance is unique. Perhaps some deep diving is required with yours. I only restart mine once a month and it's for ms updates.HS3PRO 3.0.0.500 as a Fire Daemon service, Windows 2016 Server Std Intel Core i5 PC HTPC Slim SFF 4GB, 120GB SSD drive, WLG800, RFXCom, TI103,NetCam, UltraNetcam3, BLBackup, CurrentCost 3P Rain8Net, MCsSprinker, HSTouch, Ademco Security plugin/AD2USB, JowiHue, various Oregon Scientific temp/humidity sensors, Z-Net, Zsmoke, Aeron Labs micro switches, Amazon Echo Dots, WS+, WD+ ... on and on.
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Originally posted by will40 View PostThanks for quick reply. I reboot my server once or twice a month and was using this as a redundant security camera measure. Since it was a native app bundled with HS4 it should just work. I see some others have had the same issue too. What a shame.
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