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HS3 to HS4 Upgrade Question

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    HS3 to HS4 Upgrade Question

    Do I need to create another MyHS account for HS4 because my MyHS Settings page won't let me use my HS3 MyHS credentials?

    #2
    I reset my password. Now when I try to login, I get the error, "Email Verification not found"

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      #3
      If you can't login to myHS to update your license that is attached to your myHS account this you will want to put in a support ticket to have your account removed so you can recreate it using your new HS4 credentials.
      https://dev.homeseer.com/servicedesk/customer/portal/2
      -Rupp
      sigpic

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        #4
        Originally posted by Rupp View Post
        If you can't login to myHS to update your license that is attached to your myHS account this you will want to put in a support ticket to have your account removed so you can recreate it using your new HS4 credentials.
        https://dev.homeseer.com/servicedesk/customer/portal/2
        I requested a password reset sent to my email and so far no joy.

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          #5
          Still waiting
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