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HS4 Std Upgrade to HS4 Pro

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    HS4 Std Upgrade to HS4 Pro

    During a black Friday sale I purchased upgrade from HS 4 Std to Pro. Received new license number in the process. What is best manner to make the transition, without losing my complicated setup? Mostly Z-Wave, but also a number of aged Insteon devices. Appreciate any suggestions/cautions from those out there!

    #2
    Originally posted by tgilroy View Post
    During a black Friday sale I purchased upgrade from HS 4 Std to Pro. Received new license number in the process. What is best manner to make the transition, without losing my complicated setup? Mostly Z-Wave, but also a number of aged Insteon devices. Appreciate any suggestions/cautions from those out there!
    Just enter the new license info under Register The software is the same.

    Click image for larger version

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    HS4 Pro, Windows 10 pro

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      #3
      I went through the several prompts after the "register" prompt and now find I am only able to access HS as a guest user. I can logout, but not enter credentials to in as admin user. Any ideas?

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        #4
        Per HomeSeer, delete users.cfg and users.cfg.temp.

        Here is a post.
        HS4 Pro, Windows 10 pro

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          #5
          Thanks. That did the trick!

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