Homeseer 4 Std Upgrade to Homeseer 4 Pro

[tgilroy]

During a black Friday sale I purchased upgrade from HS 4 Std to Pro. Received new license number in the process. What is best manner to make the transition, without losing my complicated setup? Mostly Z-Wave, but also a number of aged Insteon devices. Appreciate any suggestions/cautions from those out there!

[randy]

During a black Friday sale I purchased upgrade from HS 4 Std to Pro. Received new license number in the process. What is best manner to make the transition, without losing my complicated setup? Mostly Z-Wave, but also a number of aged Insteon devices. Appreciate any suggestions/cautions from those out there!

Just enter the new license info under Register The software is the same.

[tgilroy]

I went through the several prompts after the "register" prompt and now find I am only able to access HS as a guest user. I can logout, but not enter credentials to in as admin user. Any ideas?

[randy]

Per HomeSeer, delete users.cfg and users.cfg.temp.

Here is a post.

[tgilroy]

Thanks. That did the trick!