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HS Touch HS4 issue

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    HS Touch HS4 issue

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    Every day at sunrise and sunset my Fire8 running HSTouch4 crashes. The log shows "...raised LineDisconnected or was forced closed." I simply close the app and re-open and all is well until sunrise or sunset, however, it's incredibly annoying to do this twice a day every day.

    I've been through every event and every screen and cannot find the culprit.

    Appreciate any help on this.

    Version=HS4 ZEE S2/PI Edition (Linux)
    MONO Version=Mono JIT compiler version (tarball Fri Mar 15 21:12:47 UTC 2019)

    Device Count=153
    Event Count=33
    Last Event Ran=Email : Email Check, Ran at 2/2/2023 5:00:00 PM
    # of unique event scripts=0
    Plugins Enabled=Z-Wave:,Philips Hue:,HS MyQ:,Chromecast:,Lyric Thermostat:
    Modules/Threads=106 Modules, 100 Threads
    Available Threads=398
    HomeSeer Memory Used=497 Mbytes
    Plugins Installed=Chromecast,HS MyQ,Lyric Thermostat,Philips Hue,Z-Wave
    Disk Size=14.75GB​

    That is downright strange. I use a bunch of Fire HD tablets, and thought I'd seen every wacky issue with these devices.

    The only thing I can think of is, and this is a longshot - do you have any other apps running, maybe weather-related that do something at sunrise/sunset?


      I'm using for a current day's forecast and a 5 day on a weather screen but no direct sunrise/sunset displays. I even revised all the sunrise/sunset events to add a small delay thinking the events may be the issue.

      I also deployed a default graphic, literally just a blank page with an exit button to close the app and this condition still exists.


        My guess is that it has nothing directly to do with HSTouch - it's more likely to be tablet related. Again, just a guess.

        Stay awake when power should be on. HSTouch is more likely to stay connected if you turn off low power mode and smart suspend​. But this is based on time of day, so you wouldn't think that wouldn't have anything to do with your issue.

        What gen Fire HD tablet is it? I don't use the blue-light feature, but I know you can set a schedule to turn it on/off. Is that feature turned on?

        Also, posting your issue in the HSTouch forum may get more Fire tablet users to see this.


          Tablet has power 24/7/365 since it's only used for our home graphics.

          FireHD 8, Blue Shade is off.

          Thanks for the advice I'll post in HSTouch.