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ZTool app not seeing my HS3

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  • ZTool app not seeing my HS3

    My HS3 and znet are working just fine

    ZTool sees my test version of HS3 but it does not see my production HS3 that has the znet configured

    Any ideas?
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

  • #2
    Originally posted by Blade View Post
    My HS3 and znet are working just fine

    ZTool sees my test version of HS3 but it does not see my production HS3 that has the znet configured

    Any ideas?
    UPNP turned off?

    Comment


    • #3
      UPNP on which device?
      Cheers,
      Bob
      Web site | Help Desk | Feature Requests | Message Board

      Comment


      • #4
        Originally posted by Blade View Post
        UPNP on which device?
        The HS3 setting

        Comment


        • #5
          Yes I have it checked in HS3

          ZTool is seeing the other 2 HS3 systems but is not seeing my main production HS3
          This is very odd
          Cheers,
          Bob
          Web site | Help Desk | Feature Requests | Message Board

          Comment


          • #6
            I have exactly the same problem. Ztool not seeing my z-net.
            I get a message Enter IP as opposed to ztool finding the system.

            If I enter the IP of HS3 I get a message seen below. Help please.


            Ztool v1.7
            HS3 3.0.0.368
            zwave plugin 3.0.1.148
            Attached Files

            Comment


            • #7
              Originally posted by racerfern View Post
              I have exactly the same problem. Ztool not seeing my z-net.
              I get a message Enter IP as opposed to ztool finding the system.

              If I enter the IP of HS3 I get a message seen below. Help please.


              Ztool v1.7
              HS3 3.0.0.368
              zwave plugin 3.0.1.148
              Same problem here since I upgraded HS3 >.368

              Comment


              • #8
                same error message here.
                Anybody find an answer?

                Comment


                • #9
                  I had this problem as well... started working again when I moved off the beta back to .252

                  Comment


                  • #10
                    If you are having an issue with this put in a support ticket at support@homeseer.com
                    -Rupp
                    sigpic

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