One of the nodes connecting a Homeseer 200+ light switch is failing and I am trying to reset that device by removing it and adding it again creating a new node. I have done this before using Z-Tool+ with no problem. I have successfully used Z-Tool+ to add & remove all of my Z-wave devices. I run Z-Tool+ on my android Galaxy Note 9. This time when I brought up Z-Tool + I got a message “Error GetInterfacesist” followed by Object reference not set to an instance of an object. on a gray screen. Reference on the top of the screen points to my Homeseer. I have reviewed all of the Z-Tool+ reference material and can find no reference to this error. I don’t even know to what it is referring. Can anyone tell me what it is saying and how to correct it? I have reloaded Z-Tool + from Play Store so I am sure I have the latest version. I have included the information on my Homeseer installation.
Note: The only thing I can think of that has changed with my Homeseer installation since I last added a Z-wave device is that I upgraded the computer on which it runs from Windows 7 to Windows 10. When I did that I followed the procedures given to me by Homeseer tech support.
Current Date/Time: 11/20/2021 12:48:25 PM
HomeSeer Version: HS3 Pro Edition 3.0.0.548
Operating System: Microsoft Windows 10 Home - Work Station
System Uptime: 1 Day 3 Hours 46 Minutes 38 Seconds
IP Address: 192.168.86.110
Number of Devices: 120
Number of Events: 29
Available Threads: 400
HSTouch Enabled: True
Event Threads: 1
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Windows Defender McAfee VirusScan
In Virtual Machine: No MFG: dell inc.
Enabled Plug-Ins
3.1.0.16: MeiHarmonyHub
1.2019.712.1745: Wemo
3.0.9.0: Z-Wave
Note: The only thing I can think of that has changed with my Homeseer installation since I last added a Z-wave device is that I upgraded the computer on which it runs from Windows 7 to Windows 10. When I did that I followed the procedures given to me by Homeseer tech support.
Current Date/Time: 11/20/2021 12:48:25 PM
HomeSeer Version: HS3 Pro Edition 3.0.0.548
Operating System: Microsoft Windows 10 Home - Work Station
System Uptime: 1 Day 3 Hours 46 Minutes 38 Seconds
IP Address: 192.168.86.110
Number of Devices: 120
Number of Events: 29
Available Threads: 400
HSTouch Enabled: True
Event Threads: 1
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Windows Defender McAfee VirusScan
In Virtual Machine: No MFG: dell inc.
Enabled Plug-Ins
3.1.0.16: MeiHarmonyHub
1.2019.712.1745: Wemo
3.0.9.0: Z-Wave