Do you have more than one network interface on your HS PC? I will have to take a look at the code to see how its picking an interface, but as a test, can you disable the other interfaces and see if the find then works.
When you go to the about page in HS, what IP address does it display? And is this correct IP address that HS is listening on?
However, even if that IP was wrong, you would see an entry when you went to find.homeseer.com. If no system is being displayed then the problem is that the WAN IP that find.homeseer.com sees is not the same as the WAN IP that is presented when HS goes to find.homeseer.com to register your system. I am not sure why they would not match. I guess if a proxy is involved that might explain it. Are you doing something that routes HS and the browser through different connections?
The idea here is that the tool is super simple to use, but if you have a complex network setup it can be fooled. I can add a setup entry so you can add the IP of your HS system. I should also add a user/pass entry for those systems that are more locked down.
When you go to the about page in HS, what IP address does it display? And is this correct IP address that HS is listening on?
However, even if that IP was wrong, you would see an entry when you went to find.homeseer.com. If no system is being displayed then the problem is that the WAN IP that find.homeseer.com sees is not the same as the WAN IP that is presented when HS goes to find.homeseer.com to register your system. I am not sure why they would not match. I guess if a proxy is involved that might explain it. Are you doing something that routes HS and the browser through different connections?
The idea here is that the tool is super simple to use, but if you have a complex network setup it can be fooled. I can add a setup entry so you can add the IP of your HS system. I should also add a user/pass entry for those systems that are more locked down.
Originally posted by vasrc
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