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  • Gogs
    replied
    Originally posted by rjh View Post
    I get that message on an ipad 2 with IOS 9, the app requires IOS 10 or later. If you do have IOS 10, then I am not sure what is going on.




    Hi Rich, I am running ios10.3.3 So don't know whats the problemClick image for larger version

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  • rjh
    replied
    I get that message on an ipad 2 with IOS 9, the app requires IOS 10 or later. If you do have IOS 10, then I am not sure what is going on.

    Originally posted by Gogs View Post

    Erm, still no joy

    Leave a comment:


  • zwolfpack
    replied
    Originally posted by The Profit View Post

    I know that Apple has recently stopped supporting 32 bit apps. Wondering if you have a 32bit version on your older iPhone? If the OP has an older phone and is trying to download a 64 bit version of the app, then it will show the error that it’s not compatible.
    Yes, the iPad4 is 32-bit architecture. That's why its anchored at IOS 10.3.3.

    Point being though, many other apps continue to update properly on the old device, just not Z-Tool+...

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  • The Profit
    replied
    Originally posted by zwolfpack View Post
    Seems like something is wrong with the installer. On my iPad4 which is stuck at 10.3.3, this app and only this app would constantly prompt that an update was available. But then when updated would realize that the latest update wasn't compatible with the old device. IIRC, it would then offer to load the last compatible version, but then would prompt for the new update again, rinse, repeat. I got sick of it and removed it. If I need it I run on my iPhone which is newer. Since all my other apps handle this situation without blinking, I assume the Z-Tool+ installer has a problem...
    I know that Apple has recently stopped supporting 32 bit apps. Wondering if you have a 32bit version on your older iPhone? If the OP has an older phone and is trying to download a 64 bit version of the app, then it will show the error that it’s not compatible.


    Sent from my iPhone using Tapatalk

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  • zwolfpack
    replied
    Seems like something is wrong with the installer. On my iPad4 which is stuck at 10.3.3, this app and only this app would constantly prompt that an update was available. But then when updated would realize that the latest update wasn't compatible with the old device. IIRC, it would then offer to load the last compatible version, but then would prompt for the new update again, rinse, repeat. I got sick of it and removed it. If I need it I run on my iPhone which is newer. Since all my other apps handle this situation without blinking, I assume the Z-Tool+ installer has a problem...

    Leave a comment:


  • Gogs
    replied
    Originally posted by rjh View Post
    I have an iPad with IOS 10 and another with 12, appears to work fine. Try reinstalling it.


    Erm, still no joy
    Attached Files

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  • rjh
    replied
    I have an iPad with IOS 10 and another with 12, appears to work fine. Try reinstalling it.

    Originally posted by Gogs View Post
    Erm, apparently not supported on iphone latest ios 10.3.3. Pitty sounds good product.

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  • VirtualPanther
    replied
    Originally posted by Gogs View Post
    Erm, apparently not supported on iphone latest ios 10.3.3. Pitty sounds good product.
    I have been using Z-Tool successfully on my iPhone 7 Plus with iOS 11, 12 beta, and now final iOS 12. Honestly can't remember what was happening with iOS 10, since it's been quite a while since then. But I don't recall issues...

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  • Gogs
    replied
    Erm, apparently not supported on iphone latest ios 10.3.3. Pitty sounds good product.

    Leave a comment:


  • rjh
    replied
    Appears to be an issue with IOS 11 only but has been fixed. Version 1.11 has been submitted and is awaiting Apple approval.

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  • rjh
    replied
    I see the issue with Z-Tool+ on IOS, looking into it.

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  • Robert Willis
    replied
    Z-Tools+ Version 1.9 Broke ??

    I have two different iPAD's that cannot get the Z-Tools+ application to work. Safari can connect to find.homeseer.com however Z-Tools+ immediately opens and then crashes.

    I just received my HomeSeer products and so far I am not having any luck getting them to talk to a HomeTroller Zee S2 (US).

    Leave a comment:


  • jpape
    replied
    Originally posted by macromark View Post
    Right.. you mentioned that 7 posts ago. We get it! Makes sense. We'll check into it.
    Any progress on this?

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  • KSO
    replied
    Originally posted by rjh View Post
    Odd, it should be working then, all the app does is connect to the IP address given by find.homeseer.com. What kind of device are you using and is it on the same wireless network as the PC you tried? Do you have another mobile device to try? It sounds like your mobile device cannot get to HS3. Can you bring up find.homeseer.com on the device you are running Z-Tool+ on, then connect to HS3.
    OK, it works if I join the correct network channel. I was on the guest channel

    Leave a comment:


  • rjh
    replied
    Odd, it should be working then, all the app does is connect to the IP address given by find.homeseer.com. What kind of device are you using and is it on the same wireless network as the PC you tried? Do you have another mobile device to try? It sounds like your mobile device cannot get to HS3. Can you bring up find.homeseer.com on the device you are running Z-Tool+ on, then connect to HS3.

    Originally posted by KSO View Post
    Yes it appears, and the link takes me to my HS3.

    Leave a comment:

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