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    Plugin wont load

    Installed this PI as a trial and the plugin won't stay running. This is what I get. I have tried removing and re-installing, I have rebooted HS4 but no luck. Running HS4 Pro 4.2 on windows 10 pro machine.

    Here is the startup log:

    9/6/2021 12:49:34 PM HomeSeer~!~Error~!~Initializing plug-in(1): VizioTV Instance:isconnected before response received. Time to load: 7017 millisecondsStartup Complete, 1 errors detected, check the log for more information.

    Here is the log:

    9/6/2021 12:49:34 PM

    HomeSeer
    Plug-In
    Finished initializing plug-in VizioTV

    9/6/2021 12:49:34 PM
    HomeSeer
    Starting Plug-In
    VizioTV loaded in 7464 milliseconds

    9/6/2021 12:49:34 PM
    HomeSeer
    Info
    Plugin VizioTV with ID: VizioTV and Instance: has disconnected

    9/6/2021 12:49:34 PM
    HomeSeer
    Error
    Initializing plug-in(1): VizioTV Instance:isconnected before response received. Time to load: 7017 milliseconds


    9/6/2021 12:49:27 PM
    HomeSeer
    Starting Plug-In
    Initializing plugin VizioTV ...

    9/6/2021 12:49:27 PM
    HomeSeer
    Info
    Plugin VizioTV with instance VizioTV has connected. IP:127.0.0.1:56637



    #2
    Can you turn on debug logging in the plugin settings and PM them to me? Thank you!

    -HAH

    Comment


      #3
      I can't get to any of the plugin settings to turn on debug. Do you want HS debug log?

      Comment


        #4
        Sorry I always forget to mention what to do if you can't get to settings. You can go into the INI file directly (Should be VizioTV.ini in the Config folder under main HS folder) and set the DebugLogging item to True. Restart the plugin and you should get the debug output in the log.

        Mahalo!

        -HAH

        Comment


          #5
          Here is log after I changed the INI file and restarted the PI.



          9/6/2021 5:42:43 PM
          HomeSeer
          Plug-In
          Finished initializing plug-in VizioTV

          9/6/2021 5:42:43 PM
          HomeSeer
          Starting Plug-In
          VizioTV loaded in 7152 milliseconds

          9/6/2021 5:42:43 PM
          HomeSeer
          Error
          Initializing plug-in(1): VizioTV Instance:isconnected before response received. Time to load: 6894 milliseconds

          9/6/2021 5:42:43 PM
          HomeSeer
          Info
          Plugin VizioTV with ID: VizioTV and Instance: has disconnected

          9/6/2021 5:42:43 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:42 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:41 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:41 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:41 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:41 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:41 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:40 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:40 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:40 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:40 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:40 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:39 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:39 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:39 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:39 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:39 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:38 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:38 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:38 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:38 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:38 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          Waiting for TV discovery to complete.

          9/6/2021 5:42:37 PM
          VizioTV
          Trace
          6

          9/6/2021 5:42:36 PM
          VizioTV
          Trace
          5

          9/6/2021 5:42:36 PM
          VizioTV
          Trace
          4

          9/6/2021 5:42:36 PM
          HomeSeer
          Starting Plug-In
          Initializing plugin VizioTV ...

          9/6/2021 5:42:36 PM
          HomeSeer
          Info
          Plugin VizioTV with instance VizioTV has connected. IP:127.0.0.1:51413

          9/6/2021 5:42:36 PM
          HomeSeer
          Plug-In
          Interface VizioTV is running as a trial, 30 days remaining.

          Comment


            #6
            Thanks, that helps. Stuck in discovery for some reason. I'm going to send you a test build with more debug in that section so I can figure out what is having an issue. Instructions will be with the build in a PM.

            Comment


              #7
              I have installed the test build and was able to manually add my Vizio TV's. It didn't find them automatically but everything seems to be working! I will be purchasing at the end of the trial! Thanks for the quick response!

              Comment


                #8
                Excellent, thanks. I will integrate the changes into the code and push out the change. I believe the issue was that the plugin discovery saw no devices (TV or otherwise) but didn't handle that as well as it should have. I'm glad you tried the manual add as that was the next step. I don't know why discovery didn't find it but perhaps your network setup has some configuration that isn't allowing the broadcast or its response to go thru. As long as you can connect and pair it, discovery shouldn't matter. If you have the log for the new test build from when it started up, pls drop me a copy in a PM so I can double check everything.

                Build 4.0.0.5 and beyond will have this fix.

                Appreciate the future purchase and the assistance getting past this issue. Please let me know if you run into any more problems.

                Mahalo!

                -HAH

                Comment

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