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    #16
    Originally posted by jquincy View Post
    For any of those running an older Hometroller S6 with windows 7 there are a few things that need to be done in order to be able to authenticate the plugin.

    1.https://social.technet.microsoft.com...-settings.aspx
    2.You must then edit the registry. Back up registry before attempting to edit it
    3. This video dcorsus posted is extremely self explanatory. https://video.search.yahoo.com/searc...d&action=click
    The following steps are probably the same for everyone

    4. Open ring app on phone and go to control center
    5. Open Account Verification on ring app
    6. Scroll down to Authorize a new device. This will generate a code to use in Homeseer Ring Plugin settings​
    THANKS

    Comment


      #17
      There are two factors to consider:

      1. Enabling TLS 1.2 - this depends on the Windows version and usually relatively easy to fix

      https://learn.microsoft.com/en-us/wi...-schannel-ssp-

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      2. Finding which Cipher Suites supported by the server - i.e. inspecting response headers, or using ssllabs.com https://www.ssllabs.com/ssltest/anal...44.199.116.197

      To check which Cipher Suites you have in your Windows - try using “gpedit.msc” https://www.howtogeek.com/221080/how...tter-security/

      Even if you manage to enable TLS 1.2 on your Windows, the requited Cipher Suite may not be present on your Windows, i.e. swd.weatherflow.com (AWS) only supports TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256. For this you need to find Cipher Suite installer for your specific Windows version, which can be difficult (or impossible)

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      Click image for larger version  Name:	image.png Views:	0 Size:	25.0 KB ID:	1618675​​

      Comment


        #18
        Thanks alexbk66. I guess in this case the ring server isn't needing a special cipher but good to know there might be more needed.

        Comment


          #19
          Originally posted by dcorsus View Post
          Thanks alexbk66. I guess in this case the ring server isn't needing a special cipher
          Again, depends on client Windows version (and build number) too.

          FYI, ring serever is also using AWS, but has more cipher suites supported (at the moment):

          Click image for larger version

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          Comment


            #20
            I followed the steps and still haven't gotten anything to pop on authentication. I'll take another look to make sure I did the regedit correctly.

            I'm on an older pc with windows 7 and I installed .net 472 but I was curious...would the newer versions also be ok or just stay with that one?

            I can't currently think of anything I've missed.

            Tks
            HS4Pro Win10 | Fire Tablet touchscreen client, Android Phones and Tablets | Jon00 | Smartthings | Philips Hue | Trane | Caseta | Nanoleaf | Ring | August | Evolve | Aladdin | Amazon Alexa/IFTT

            Comment


              #21
              Originally posted by Mario23 View Post
              I followed the steps and still haven't gotten anything to pop on authentication. I'll take another look to make sure I did the regedit correctly.

              I'm on an older pc with windows 7 and I installed .net 472 but I was curious...would the newer versions also be ok or just stay with that one?

              I can't currently think of anything I've missed.

              Tks
              Can you raise the alarm level to "errors and events", restart the plugin, click on fully authenticate. What do you see in the log?

              Comment


                #22
                Originally posted by Mario23 View Post
                I'm on an older pc with windows 7 and I installed .net 472 but I was curious...would the newer versions also be ok or just stay with that one?
                I wasn't able to fix TLS problem on Windows 7 (and a few of my users tried too).

                Comment


                  #23
                  Originally posted by Mario23 View Post
                  I followed the steps and still haven't gotten anything to pop on authentication. I'll take another look to make sure I did the regedit correctly.

                  I'm on an older pc with windows 7 and I installed .net 472 but I was curious...would the newer versions also be ok or just stay with that one?

                  I can't currently think of anything I've missed.

                  Tks
                  Mario23 Did you follow these steps?
                  https://forums.homeseer.com/forum/hs...52#post1618652


                  Still would like to see that log to confirm this is the same issue

                  Comment


                    #24
                    I did those steps.

                    Is this what you were looking for?
                    Ring Device List

                    {"master":{}}

                    Ring Device : master

                    deviceauthenticationhsref = 241
                    devicehistorycounthsref = 242
                    devicehsref = 239
                    deviceid = master
                    devicestatushsref = 240
                    featurereflist = {"239":"devicehsref","240":"devicestatushsref","241":"dev ice authenticationhsref","242":"devicehistorycounthsref"}​
                    HS4Pro Win10 | Fire Tablet touchscreen client, Android Phones and Tablets | Jon00 | Smartthings | Philips Hue | Trane | Caseta | Nanoleaf | Ring | August | Evolve | Aladdin | Amazon Alexa/IFTT

                    Comment


                      #25
                      Originally posted by Mario23 View Post
                      I did those steps.

                      Is this what you were looking for?
                      Ring Device List

                      {"master":{}}

                      Ring Device : master

                      deviceauthenticationhsref = 241
                      devicehistorycounthsref = 242
                      devicehsref = 239
                      deviceid = master
                      devicestatushsref = 240
                      featurereflist = {"239":"devicehsref","240":"devicestatushsref","241":"dev ice authenticationhsref","242":"devicehistorycounthsref"}​
                      Nope, you go to the setting page of the plugin, debug tab, set debug log level to errors and events. Then you go to the general page where you should have entered your Ring credentials and the click on "full authenticate". I assume you have a 2 form factor authentication on your ring account, so you will get a txt message or an email with a code. A pop up should have showed up where you enter this code. If you don't get the pop-up you pull up the HS log and post me the log entries generated by the plugin. I don't think there is personal info in it, but check it anyway before posting here. You can also PM me.

                      *IF* this is a TLS1.2 issue, we should see the error in the log ....

                      Comment


                        #26
                        This I hope?

                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦5
                        Y)‚
                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦4
                        Y)‚
                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g q¦3Ye
                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉùI n f o R e t r i e v e S e s s i o n c a l l e d R i n g ¦2

                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉùI n f o R e t r i e v e R i n g D e v i c e I n f o r m a t i o n c a l l e d R i n g
                        Ë Ë û+[‹»ëK|­Þ>nžÏp Ð /Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù3/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé4/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé5//Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù2/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù3/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé4/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé5/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé6/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]7/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]8/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]90Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                        :0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                        ;0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                        </Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 d½ò=/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 dúâ>/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 dúâ?/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 v$¢@0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 7 †x[A0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 7 †µKB
                        Ù 6lâ Ù ‚¦:

                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                        I n f o P o s t B a c k P r o c c a l l e d w i t h p a g e = s e t t i n g s . h t m l a n d d a t a = b u t t o n C l i c k e d = t a b C l i c k & t a b I t e m = G e n e r a l R i n g ¦9


                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]I n f o R e f r e s h W S A l a r m I n f o r m a t i o n c a l l e d R i n g F¦8
                        Y)‚
                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]W a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦7
                        Y)‚
                        2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]W a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g
                        HS4Pro Win10 | Fire Tablet touchscreen client, Android Phones and Tablets | Jon00 | Smartthings | Philips Hue | Trane | Caseta | Nanoleaf | Ring | August | Evolve | Aladdin | Amazon Alexa/IFTT

                        Comment


                          #27
                          Originally posted by Mario23 View Post
                          This I hope?

                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦5
                          Y)‚
                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦4
                          Y)‚
                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 véW a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g q¦3Ye
                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉùI n f o R e t r i e v e S e s s i o n c a l l e d R i n g ¦2

                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉùI n f o R e t r i e v e R i n g D e v i c e I n f o r m a t i o n c a l l e d R i n g
                          Ë Ë û+[‹»ëK|­Þ>nžÏp Ð /Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù3/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé4/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé5//Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù2/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 uÉù3/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé4/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé5/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 7 vé6/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]7/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]8/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]90Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                          :0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                          ;0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                          </Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 d½ò=/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 dúâ>/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 dúâ?/Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 2 v$¢@0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 7 †x[A0Y2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 5 7 †µKB
                          Ù 6lâ Ù ‚¦:

                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 —Ô
                          I n f o P o s t B a c k P r o c c a l l e d w i t h p a g e = s e t t i n g s . h t m l a n d d a t a = b u t t o n C l i c k e d = t a b C l i c k & t a b I t e m = G e n e r a l R i n g ¦9


                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]I n f o R e f r e s h W S A l a r m I n f o r m a t i o n c a l l e d R i n g F¦8
                          Y)‚
                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]W a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g F¦7
                          Y)‚
                          2 0 2 4 - 0 1 - 2 6 1 0 : 1 6 : 4 9 v7]W a r n i n g W a r n i n g i n Q u e u e A P I C m d . N o a c c e s s t o k e n , p l e a s e a u t h e n t i c a t e ! ! R i n g
                          hmm what format is this? A word document format? Just copy/paste directly from your HS Log into here. I have the impression your problem has nothing to do with .net or tls1.2.
                          You did enter your credentials and clicked "FULLY AUTHENTICATE RING CLIENT", right? NOT "REAUTHENTICATE ..."?

                          Comment


                            #28
                            My bad I found it and your right.

                            1/26/2024 10:16:52 AM
                            Ring
                            Warning
                            Unsuccesfull getAccessToken while sending URL = https://oauth.ring.com/oauth/token, body = {"client_id":"ring_official_android","grant_type":"passwo rd" ,"password":"XXXXXXX","username":"XXXXXXX","refresh_token":" ","scope":"client","api_version": 11,"device_model":"homeseer-ring"} and error = The request was aborted: Could not create SSL/TLS secure channel.

                            Not sure what I did wrong but I'll check the regedit.​
                            HS4Pro Win10 | Fire Tablet touchscreen client, Android Phones and Tablets | Jon00 | Smartthings | Philips Hue | Trane | Caseta | Nanoleaf | Ring | August | Evolve | Aladdin | Amazon Alexa/IFTT

                            Comment


                              #29
                              Originally posted by Mario23 View Post
                              My bad I found it and your right.

                              1/26/2024 10:16:52 AM
                              Ring
                              Warning
                              Unsuccesfull getAccessToken while sending URL = https://oauth.ring.com/oauth/token, body = {"client_id":"ring_official_android","grant_type":"passwo rd" ,"password":"XXXXXXX","username":"XXXXXXX","refresh_token":" ","scope":"client","api_version": 11,"device_model":"homeseer-ring"} and error = The request was aborted: Could not create SSL/TLS secure channel.

                              Not sure what I did wrong but I'll check the regedit.​
                              Ah that is indeed the typical error , which 2 other users (if you look through this thread) seem to have fixed. You may have to reboot your PC to have it take effect.

                              Comment


                                #30
                                Yup...sorry. I missed a key somehow. Tks
                                HS4Pro Win10 | Fire Tablet touchscreen client, Android Phones and Tablets | Jon00 | Smartthings | Philips Hue | Trane | Caseta | Nanoleaf | Ring | August | Evolve | Aladdin | Amazon Alexa/IFTT

                                Comment

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