Errors in log

[jbfoster]

My system was acting up so I just looked in the log and I am getting errors.

Jim

[alexbk66]

Please provide output from Tools => Help

[jbfoster]

Date/time=6/15/2022 10:01:46 PM Pacific Daylight Time
Version=HS4 Standard Edition 4.2.13.0 (Windows)
License=Registered
Confguration File=C:\Program Files (x86)\HomeSeer HS4\Data\HomeSeerData.json
In Virtual Machine=No MFG: hewlett-packard
Antivirus=Windows Defender Avast Antivirus
OS=Microsoft Windows 10 Pro - Work Station
OS Version=10.0.19044
Uptime=0 Days 10 Hours 5 Minutes 31 Seconds
Lan IP=192.168.1.180 (Homeseer)
Device Count=422
Event Count=63
Processor:=Intel64 Family 6 Model 60 Stepping 3 at 2.61 GHz
Modules/Threads=102 Modules, 123 Threads
Available Threads=1023
System Load=187 Processes, 6% Load
Free/Total Memory=1.54 GBytes / 3.92 GBytes (39% free)
Free/Total Virtual Memory=2.88 GBytes / 5.79 GBytes (50% free)
HomeSeer Memory Used=123 Mbytes
Plugin Memory Used=12 EXE Plug-Ins using 401 Mbytes
Plugins Installed=AK EnphaseEnvoy 4.0.0.23,BLBackup 2.0.63.0,BLLock 3.0.39.0,BLShutdown 1.0.6.0,Chromecast 4.0.18.0,Device History 3.3.1.0,EasyTrigger 3.0.0.74,EnvisaLink 3.0.0.42,Honeywell WiFi Thermostat 1.4.2.2,NetCAM 3.0.0.14,SDJ-Health 3.1.0.9,Z-Wave 3.0.10.0,Z-Wave UI 1.0.0.0

[alexbk66]

Please install latest BETA (4.0.0.29). You need to enable "Show Beta Plugins" in Plugins => Add

[jbfoster]

I've been busy and just updated to 4.0.0.29. Still having problems.

[alexbk66]

[EDIT]
Please try ver 4.0.0.30 (BETA)

If still doesn't work - please start the plugin manually from terminal (console) window in HS root folder and see if any errors there.

[jbfoster]

I just installed the beta version and it had an error starting up after install.



I restarted HS4 then got this.



I will try what you said in your previous post.

[jbfoster]

When I started the plugin manually my Avast Antivirus software didn't like the plugin. I had to add an exception for it to start anyway and not block it. This was probably the problem the whole time. I forgot that this sometimes happens when you install a plugin. Homeseer is on a laptop in the living room. I hardly ever get on it. I mess with HS4 from my laptop in the bedroom so I was missing the prompts from my Antivirus.

Should I leave the Beta installed or should I go back to the regular version?

Thanks
Jim

[alexbk66]

Good news you found the issue. I missed in the info you provided "Avast Antivirus". BTW, I think Windows 10 built in antivirus is sufficient (Windows Defender) - but it's my opinion.

Latest BETA is fine to keep - I'm working on new authentication for FW 7.x, which you may need at some stage.

[jbfoster]

Good news you found the issue. I missed in the info you provided "Avast Antivirus". BTW, I think Windows 10 built in antivirus is sufficient (Windows Defender) - but it's my opinion.

Latest BETA is fine to keep - I'm working on new authentication for FW 7.x, which you may need at some stage.

Sounds good thanks