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    UDM Pro

    Hi All,

    Just installed this plugin for the first time. I've tried adding it to the plugin but it fails to connect. I am thinking this may be due to Two Factor Authentication.

    Is this likely an issue? Is there a way round it without disabling 2FA?

    #2
    Yes, 2FA is not supported.

    I suggest to create a new local account, so that is can only be used locally/directly on the Unifi controller to mitigate the lack of 2FA.
    stefxx

    Comment


      #3
      Thank you. I've done that but am seeing errors in the log.

      24/02/2021 11:21:04
      HomeSeer
      Info
      Plugin Unifi with instance Unifi has connected. IP:127.0.0.1:55502
      24/02/2021 11:21:04
      HomeSeer
      Warning
      I/O interface Unifi is down, executable is not running, restarting ...
      24/02/2021 11:20:36
      HomeSeer
      Info
      Plugin Unifi with ID: Unifi and Instance: has disconnected
      24/02/2021 11:20:34
      HomeSeer
      Starting Plug-In
      Plugin Unifi started successfully in 20 milliseconds
      24/02/2021 11:20:34
      Unifi
      Info
      Initialization of Unifi version 4.0.6.5 complete
      24/02/2021 11:20:34
      HomeSeer
      Starting Plug-In
      Initializing plugin Unifi ...
      24/02/2021 11:20:34
      HomeSeer
      Starting Plug-In
      Unifi loaded in 15013 milliseconds
      24/02/2021 11:20:19
      HomeSeer
      Info
      Plugin Unifi with instance Unifi has connected. IP:127.0.0.1:55452
      24/02/2021 11:20:19
      HomeSeer
      Warning
      I/O interface Unifi is down, executable is not running, restarting ...
      24/02/2021 11:19:51
      HomeSeer
      Info
      Plugin Unifi with ID: Unifi and Instance: has disconnected
      24/02/2021 11:19:49
      HomeSeer
      Plug-In
      Finished initializing plug-in Unifi
      24/02/2021 11:19:49
      HomeSeer
      Starting Plug-In
      Unifi loaded in 328 milliseconds
      24/02/2021 11:19:49
      HomeSeer
      Starting Plug-In
      Plugin Unifi started successfully in 5 milliseconds
      24/02/2021 11:19:49
      Unifi
      Info
      Initialization of Unifi version 4.0.6.5 complete
      24/02/2021 11:19:49
      HomeSeer
      Starting Plug-In
      Initializing plugin Unifi ...

      Comment


        #4
        OK, I deleted the config file and restarted homeseer. Re-added and same.. plugin keeps disconnecting and restarting.

        Comment


          #5
          Hi, sorry about that! Did you enable any feature already, or crashed it before you could enable anything?

          I can reproduce it on the systems I have access to. Any chance you allow me to test on your system? Please PM me, thanks!
          stefxx

          Comment


            #6
            Originally posted by stefxx View Post
            Hi, sorry about that! Did you enable any feature already, or crashed it before you could enable anything?

            I can reproduce it on the systems I have access to. Any chance you allow me to test on your system? Please PM me, thanks!
            It crashed before I could do anything.

            How do I give you remote access?

            Thanks

            Comment


              #7
              With the great help of MFULLER we quickly identified the issue. Running a UnifiOS device with Unifi Protect disabled (on the Unifi Controller/UDM) causes the plugin to crash.

              We fixed it by disabling the Unifi Controller in the Unifi.ini for now. I will release a permanent fix later today. Thanks again!
              stefxx

              Comment

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