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Client tracking status explained

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    Client tracking status explained

    Tracking your clients is a great way to automate based on home occupancy. A few tips:
    • Make sure your clients are not using random MAC addresses. For Android 10 devices, this is enabled by default. Follow these basic steps to disable (exact steps might differ per brand and android/IOS version):
      • Disable MAC randomization on iOS devices:
        • Open the Settings on your iPhone, iPad, or iPod, then tap Wi-Fi or WLAN
        • Tap the information button next to your network
        • Turn off Private Address
        • Re-join the network
      • Disable MAC randomization on Android devices:
        • Open the Settings
        • Tap Network & Internet -> Wi-Fi
        • Tap the gear icon associated with your network
        • Tap MAC address type
        • Tap Phone MAC
        • Re-join the network
    • Online and Offline status is usually quickly detected, however if a device suddenly "dies" or becomes out of reach, it might take up to 10 minutes before Unifi flags the device as Offline.
    • The plugin keeps track of the Switch or Access Point the device is connected to. This makes is possible to detect in which part of your house the client is. The "Online" status is only used when the plugin detects the device without knowing to which Unifi device it is connected to, which is rare. So best to check against "Equal to Offline" and "Not Equal to Offline".
    • When a client is blocked (by Unifi or the plugin) its status will be "Blocked". If you use this functionality, realise that "Blocked" is also "Not Equal to Offline", so you might need to test for this as well in your events.
    • Here is an example for both Home and Away:
    Click image for larger version  Name:	online.png Views:	1 Size:	26.7 KB ID:	1462809
    Click image for larger version  Name:	offline.png Views:	1 Size:	24.9 KB ID:	1462810

    Here is a good example as well on presence detection: