shellies revert to state 'unknown'

[peterbeeh]

Hi.
I have 5 Shelly 1pm switches. When starting HS all devices are detected by the AK Shelly plugin and function correctly.
After between 1 and 24 hours some or all devices revert to an "unknown" state. Restart the plugin, or reboot HS and they reappear immediately. Not all devices go to this unknown state all the time, but most do within 24 hours or so.
I am on a Pi device, version 4.2.13.0
Any advice?
Peter

[alexbk66]

Please provide output from Tools => Help.

Also I need logs (enable Log for one of the misbehaving devices).

Without any info I have no idea why it's happening.

[peterbeeh]

I understand.
To clarify, do mean enable log option against one of the devices in the 'my devices' menus?

[alexbk66]

I understand.
To clarify, do mean enable log option against one of the devices in the 'my devices' menus?

Yes, either "My Devices", or device settings - it's the same:

[peterbeeh]

Hi Alex

Log attached.

System Details:

Date/time=6/25/2022 4:50:39 PM AEST
Version=HomeSeer HS4 ZEE S2 (Upg from HS3ZS2) Edition 4.2.13.0 (Linux)
MONO Version=Mono JIT compiler version 6.12.0.122 (tarball Mon Feb 22 17:44:05 UTC 2021)

License=Registered
Confguration File=/usr/local/HomeSeer/Data/HomeSeerData.json
Uptime=0 Days 6 Hours 38 Minutes 17 Seconds
Lan IP=192.168.1.157 (HS4PiV5)
Device Count=202
Event Count=36
Plugins Enabled=Z-Wave:,TPLinkSmartHome4:,AK Weather:,Harmony Hub:
Modules/Threads=85 Modules, 45 Threads
Available Threads=399
HomeSeer Memory Used=138 Mbytes
Plugins Installed=AK Shelly 4.0.2.18,AK Weather 4.0.2.72,Harmony Hub 4.0.13.0,TPLinkSmartHome4 2021.4.30.0,Z-Wave 3.0.9.0,Z-Wave UI 1.0.0.0
Disk Size=59.48GB

Thanks

[alexbk66]

Thanks Peter,

Not much in the log, just shows that all of them stop communicating at some point.

I see you are on ZEE which is not really a computer for home automation...

Please try ver 2.0.2.28 (BETA - you need to enable "Show Beta Plugins" on Plugins => Add page)

Also try reducing update rate (currently you have 5 sec?), try 10 sec - you don't really need frequent polling because Shellies should notify the plugin when state changes.

Also please monitor plugin RAM and CPU usage.