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    Upgrade from Big5HS4?

    Is there an upgrade path for Big5HS4 users?

    #2
    Bernie Hollaway

    ​​​​​​​Not sure if you're asking from technical or financial stand point. I'll answer both.

    Technically speaking Big6 is totally separate and independent plug-in. There is no upgrade from Big5 to Big6. There is migration, that is well covered in the documentation click here.

    Financially speaking there is 40% discount for users who migrate from Big5 (legacy) to Big6.

    We asked HomeSeer (they are doing the sales and accounting) to apply the same discount to Big5HS4 users, but they told us that their system is not set to do that.

    It's a shame as I personally think that Big5HS4 users deserve it. To rectify the situation I'm thinking of one time "black Friday" discount of 40%. I'm emailing a request for that to HomeSeer now. Hopefully they can do it. Don't miss it.

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