Announcement

Collapse
No announcement yet.

Unable to register the software plug-in

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to register the software plug-in

    This might be a HomeSeer issue but I thought I'd ask -- when I put in my registration code and password it pops up saying "Registration Successful" but the plug-in still shows "30 day trial" on it.

    Anyone else have this issue?

    #2
    I think you have to ask support of HomeSeer at this point, they are handling the license and should be able to check what is happening

    Wim
    -- Wim

    Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
    650 devices ---- 336 events ----- 40 scripts

    Comment


      #3
      They did get back to me finally with the answer. They told me that you're going to be charging for the HS4 license separately and that I'd have to buy it again for HS4. I've decided I'll drop this then since I already bought it for HS3 and move to the free plugin they provide with HS4 instead. Hope I can make it work out; I was redoing all my scenes and other things anyway during this migration so I'm glad I figured this out earlier than later.

      Comment


        #4

        When did you buy the HS3 license? If it was before November 1 2019, then yes, sorry there is a reduced upgrade price of around $16. It took a lot of time to convert this plugin to the new HS4 pluginSDK as every call to HS and every page had to be changed.

        If you bought it after November 1, 2019, however, you should have received a upgrade license as well.

        Wim
        -- Wim

        Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
        650 devices ---- 336 events ----- 40 scripts

        Comment


          #5
          Originally posted by dmcentire View Post
          They did get back to me finally with the answer. They told me that you're going to be charging for the HS4 license separately and that I'd have to buy it again for HS4. I've decided I'll drop this then since I already bought it for HS3 and move to the free plugin they provide with HS4 instead. Hope I can make it work out; I was redoing all my scenes and other things anyway during this migration so I'm glad I figured this out earlier than later.
          It is at 60% reduction. Not full price.

          Comment


            #6
            Originally posted by MattL0 View Post

            It is at 60% reduction. Not full price.
            Yep 60% off. I paid $15.98 after discount for the HS4 plugin.

            BTW w.vuyk thank you for the discount.

            Jim

            Comment


              #7
              Thanks
              -- Wim

              Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
              650 devices ---- 336 events ----- 40 scripts

              Comment


                #8
                Maybe you need help from professionals in this area? Scand service offerings embrace custom software development company, web application development, mobile software development, database design, development and management, graphic design, software testing, information technology consulting, writing technical documentation, etc.

                Comment

                Working...
                X