File access errors with HS4 backups

[mikedeissler]

During my nightly HS4 backups I get these warnings. I just want to confirm they can be skipped and the backups are going to restore my JowiHue is needed. Thanks, Mike

10/27/2021 3:00:04 AM
HomeSeer
Warning
A file cannot be accessed and will be skipped. If this is a plugin owned file the plugin author needs to implement the backup HSEvent: The process cannot access the file 'C:\Program Files (x86)\HomeSeer HS4\Data\JowiHue\JowiHue.db-wal' because it is being used by another process.
10/27/2021 3:00:04 AM
HomeSeer
Warning
A file cannot be accessed and will be skipped. If this is a plugin owned file the plugin author needs to implement the backup HSEvent: The process cannot access the file 'C:\Program Files (x86)\HomeSeer HS4\Data\JowiHue\JowiHue.db-shm' because it is being used by another process.
10/27/2021 3:00:04 AM
HomeSeer
Warning
A file cannot be accessed and will be skipped. If this is a plugin owned file the plugin author needs to implement the backup HSEvent: The process cannot access the file 'C:\Program Files (x86)\HomeSeer HS4\Data\JowiHue\JowiHue.db' because it is being used by another process.


Date/time=10/27/2021 5:48:01 AM Pacific Daylight Time
Version=HS4 Pro Edition 4.2.5.0 (Windows)
License=Registered
Confguration File=C:\Program Files (x86)\HomeSeer HS4\Data\HomeSeerData.json
In Virtual Machine=No MFG: shuttle inc.
Antivirus=Windows Defender
OS=Microsoft Windows 10 Enterprise 2016 LTSB - Work Station
OS Version=10.0.14393
Uptime=2 Days 22 Hours 13 Minutes 19 Seconds
Lan IP=10.0.1.5 (HomeTrollerS)
Device Count=707
Event Count=71
Processor:=Intel64 Family 6 Model 92 Stepping 9 at 1.86 GHz
Modules/Threads=127 Modules, 75 Threads
Available Threads=1023
System Load=70 Processes, 5% Load
Free/Total Memory=5.99 GBytes / 7.82 GBytes (77% free)
Free/Total Virtual Memory=7.06 GBytes / 9.07 GBytes (78% free)
HomeSeer Memory Used=56 Mbytes
Plugin Memory Used=4 EXE Plug-Ins using 53 Mbytes
Plugins Installed=EasyTrigger 3.0.0.74,Honeywell WiFi Thermostat 1.4.2.2,JowiHue 4.0.5.5,Z-Wave 3.0.7.0

[w.vuyk]

Yes this error is logged because the plugin has an open database. The error is pointing to some "undocumented" feature that has been created in HS4 apparently. I have again searched the developer documentation without any results on this.

No worries, HS4 will continue with its backup and skip the open files. The plugin does take care of its own backups (check the \Data\JowiHue directory for this) which are correctly backed up by HS4. So you can always return to a working version if ever needed.
My suggestion is to ignore the error.

Thanks,

Wim