Trouble with device features of Hue bulbs on deCONZ

[Gerald]

I am having issues adjusting colour temp/sat as well as some other features created for some Hue bulbs, the logs report "Object reference not set to an instance of an object"

Can you suggest where I need to look to get more information or steps I can take to resolve the errors?
08:58:57.0025400 -- (HSPI.SetIOMulti) triggering by user request: 2022-01-11 8:58:57 AM ref:2558 value:32729 Type:7 string:
08:58:57.0157490 -- (JowiHueUtils.SetDeviceByUserRequest) Debug: SetDeviceByUserRequest:Start ref=2558 Action:32729 controltype:7 Controlstring:
08:58:57.0256090 -- (BridgeApi.SetLights) Set lights starting
08:58:57.0263430 -- (JowiHueUtils.SetDeviceByUserRequest) Error: HWQ: dequeue command:SDBUR setstate hue start-----Object reference not set to an instance of an object
08:58:57.0318830 -- (JowiHueUtils.SetDeviceByUserRequest) System.NullReferenceException(0x80004003): Object reference not set to an instance of an object
at HSPI_JowiHue.BridgeApi.SetLights (System.Boolean IsLight, HSPI_JowiHue.Creativity.IDKey IDKey, System.Nullable`1[T] Lon, System.Nullable`1[T] Transition, System.Nullable`1[T] Bri, System.Nullable`1[T] Hue, System.Nullable`1[T] Sat, System.Nullable`1[T] ct, System.String Alert, System.String Effect, System.Nullable`1[T] Speed, System.Nullable`1[T] FanSpeed, System.Nullable`1[T] Lift) [0x0010d] in <0502350a77554578905b2332fe47803e>:0
at HSPI_JowiHue.JowiHueUtils.SetDeviceByUserRequest (System.Int32 Ref, System.Int32 Action, HomeSeer.PluginSdk.Devices.Controls.EControlType controltype, System.String ControlString) [0x011f3] in <0502350a77554578905b2332fe47803e>:0

08:58:57.0324870 -- (JowiHueUtils.SetDeviceByUserRequest) Debug: :End


08:58:54.3404080 -- (MyBridgeScenes.InitialBridgeScenes) Debug: starting for 'Philips hue'
08:58:56.8903850 -- (BridgeApi.SendRequest) sendrequest total took 108
08:58:57.0025400 -- (HSPI.SetIOMulti) triggering by user request: 2022-01-11 8:58:57 AM ref:2558 value:32729 Type:7 string:
08:58:57.0157490 -- (JowiHueUtils.SetDeviceByUserRequest) Debug: SetDeviceByUserRequest:Start ref=2558 Action:32729 controltype:7 Controlstring:
08:58:57.0256090 -- (BridgeApi.SetLights) Set lights starting
08:58:57.0263430 -- (JowiHueUtils.SetDeviceByUserRequest) Error: HWQ: dequeue command:SDBUR setstate hue start-----Object reference not set to an instance of an object
08:58:57.0318830 -- (JowiHueUtils.SetDeviceByUserRequest) System.NullReferenceException(0x80004003): Object reference not set to an instance of an object
at HSPI_JowiHue.BridgeApi.SetLights (System.Boolean IsLight, HSPI_JowiHue.Creativity.IDKey IDKey, System.Nullable`1[T] Lon, System.Nullable`1[T] Transition, System.Nullable`1[T] Bri, System.Nullable`1[T] Hue, System.Nullable`1[T] Sat, System.Nullable`1[T] ct, System.String Alert, System.String Effect, System.Nullable`1[T] Speed, System.Nullable`1[T] FanSpeed, System.Nullable`1[T] Lift) [0x0010d] in <0502350a77554578905b2332fe47803e>:0
at HSPI_JowiHue.JowiHueUtils.SetDeviceByUserRequest (System.Int32 Ref, System.Int32 Action, HomeSeer.PluginSdk.Devices.Controls.EControlType controltype, System.String ControlString) [0x011f3] in <0502350a77554578905b2332fe47803e>:0

08:58:57.0324870 -- (JowiHueUtils.SetDeviceByUserRequest) Debug: :End


HS4 4.2.7.0 Linux on Ubuntu 20.04
JowiHue 4.0.6.0
deCONZ 2.13.04
ConBee II 0x26700700

[w.vuyk]

Both errors are pointing to a feature with the reference 2558, I am guessing a Hue color device that is being set. Can you check the device belonging to the feature? If you change other feature through the device page, do you also see other errors, or is it only the hue part of the device throwing errors?

[Gerald]

Hi,

I used this one as an example, I have a number of devices failing like this.

On/Off Works
Dim slider Works
CT slider Works
Colour slider does not work
Hue slider does not work
Sat slider does not work
Alert,Blink, Colour Loop does not work

All features work when triggered from the phoscon app directly

[w.vuyk]

Could you take one of these devices and remove the device? The plugin will recreate the light after a short while. Check then if the features work?
If you have actions on the device, the device actions will have to be reassigned to the new device. If you were using JowiHue actions, there will be no issues.

[Gerald]

This has fixed most of the items, I can go through and do the same for the other devices with the same error. I will look to where I can change to JowiHue actions, though many actions cover both Zigbee and Z-wave devices.

My system is almost idle right now, only the Colorloop button fails (but different log item)

Unexpected reply indicating bridge Phoscon-GW is beeing overloaded with commands

The load at the deCONZ host is 0.11

[Gerald]

I think I may have an idea how the problem happened.....

On adding new devices in Phoscon, I typically rename them there. On switching to Homeseer often the device name is correct but not all of the feature names are (they are the initial Phoscon name before changing). Even though I proceeded to rename this in Homeseer I expect that the relationship may have been broken by my renaming/grouping effort in Phoscon.

[w.vuyk]

As for the overload on commands, this is not a CP issue, but an issue with the speed commands are send to the bridge. Depending on the type of command (device or group) there is a limit of the frequency where you can press a button. I guess if you try the colorloop button, do click it once a second at its most. This should then not result in the overload?