Several Issues

[alphatech]

Hi Wim,
Not sure when it started but I have several issues with the plugin and not sure how to fix it.
In the log. I'm getting the following errors.

There is another ticket about this error. Restarting does not fix the issue.
JowiHue Info Will be solved with next restart

9/9/2022 11:36:12 AM JowiHue Error

Error: (CompleteBridgeConfig):Bridge on IP address 192.168.0.68 reports a different serial than expected. Device: 001788FFFE16E731 Bridge response: ECB5FAFFFE124A6C


There is no more drop down after selecting the "set Lights"

Under Bridge Maintenace/Group info when I click on it, will not show any group.

Thanks

[w.vuyk]

On the drop down, are you using Chrome or Edge? It is an issue that surfaced with the latest HS update, but also could be related to Chromium.
Al;so check https://forums.homeseer.com/forum/hs4-products/hs4-plugins/phone-text-email-plug-ins-aa/pushover-stefxx/1564440-weird-behavior-in-chrome-vs-firefox#post1565067 for a possible work around?

[randy]

Chrome and Edge have the issue. The newest Chrome beta fixes it and Firefox works now.

[alphatech]

Thank you, I will chexk it out. What about the issues at the start up indicating that it is looking at different ID?

Thanka again

Sent from my SM-S906U using Tapatalk

[alphatech]

FYI, If it is stored in an ini, I could change it from here

Sent from my SM-S906U using Tapatalk

[w.vuyk]

alphatech It is not stored in a ini file, but on the bridge device itself. I have not tested this in a long time, but if you stop the plugin, delete the bridge device and its feature. Then restart the plugin. The plugin should reinstall the bridge device, with the correct bridge id.
But I wonder how the bridge got a new ID? Normally, even with a reset the ID stays the same. Also, the new ID is not in the normal range Philips Hue bridges have? Did you get a new one maybe?

Wim

[rjh]

HS4 4.2.16.0 has been released which has a fix for this issue.

[dcdelong]

HS4 4.2.16.0 has been released which has a fix for this issue.

Yep ... Confirmed here as well

[alphatech]

alphatech It is not stored in a ini file, but on the bridge device itself. I have not tested this in a long time, but if you stop the plugin, delete the bridge device and its feature. Then restart the plugin. The plugin should reinstall the bridge device, with the correct bridge id.
But I wonder how the bridge got a new ID? Normally, even with a reset the ID stays the same. Also, the new ID is not in the normal range Philips Hue bridges have? Did you get a new one maybe?

Wim

Hi wim, I updated the bridge from an old v1 to v2. So what you are saying is to go in the bridge maintenance and delete it, restart the Plugin and it should find the new one? What about the devices, groups and etc that I have, will they stay the same or I need to recreate them?

Thanks

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[w.vuyk]

Alphatech,

No!! I said to deactivate the plugin, which will remove the bridge maintenance page first of all. Then delete the bridge device from the HS device list.... do not remove it through the bridge maintenance page as this will also remove ALL lights and sensors from HS belonging to the bridge.

[alphatech]

Sorry to be a pain Wim. Just to make sure, this is the device that I would need to delete correct?

Thanks

[alphatech]

Wim, I have time today to fix this issue, is this the device?

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[w.vuyk]

That is the correct device indeed. Be sure to have the plugin deactivated before you remove it?

[alphatech]

Thank you wim.

Sent from my SM-S906U using Tapatalk

[pcgirl65]

Update 4.2.16.0 didn't fix the issue. I still have to refresh after selecting Lights Info, Group Info, Sensors Info, etc.