I am receiving message Installation of package MNS Insteon failed. Try disabling the plugin first, then re-try the update. Any help would be appreciated. Thanks
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please restart hs4 and try again.
if that doesn't work, please check the hs log and post it.
To post an HS log if you have issues or get errors (Do not copy and post the log, its unreadable)
- Goto to the hs tools/log menu, Export the log of the transactions, download it and attach it to your postMark
HS3 Pro 4.2.17.0
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory
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Hi Mark. Attachment was too big. Let me know if this helps. Thanks
5/16/2022 2:46:50 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:50 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:49 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:48 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:46 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:44 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:44 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:42 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:41 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:40 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:39 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:38 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:37 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:36 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:34 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:31 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:31 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:29 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:29 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:27 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:26 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:25 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:25 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:24 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
5/16/2022 2:46:20 PM Legacy-Plugin Z-Wave Warning SmartStick+ G3: The serial port (COM2) was not found in the system. Will keep waiting for it...
Comment
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can you disable any z-wave plugins on the plugins/manage page.
restart and try againMark
HS3 Pro 4.2.17.0
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory
Comment
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Did you restart Hs4?Mark
HS3 Pro 4.2.17.0
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory
Comment
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Originally posted by Dustygillman View PostI did a whole new registration. Now it shows me as a guest on the system and denies me access. This thing is above my pay grade. It's time to move on. ThanksMark
HS3 Pro 4.2.17.0
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory
Comment
Comment