I bought the hub and and MNS insteon plugin a few weeks ago. I installed all the devices and everything was working fine. Last night, I noticed one of the events did not run. I logged in and all of my insteon devices were either "unknown" or the status was incorrect (on when it was off, or off when it was on). I'm not sure what to do. When I log into the homeseer account, it says the MNS Insteon plugin is "okay." Thanks in advance.
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Insteon Devices Not Working
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please check the hs log (tools/log) for errors
please restart the plugin and check to make sure the plugin found the hub. the plugin status isn't a good indication that everything is ok. it just means the plugin is running. i may change that.
post the hs log if there errors
To post an HS log if you have issues or get errors (Do not copy and post the log, its unreadable)
- Goto to the hs tools/log menu, Export the log of the transactions, download it and attach it to your post
Mark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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Guest
Have you shut down the plug-in, shut down HS4, rebooted and started each back up again? Recycling systems can help - except for the CIO at a very large insurance company I supported who hit the power button on their IBM Mainframe back in the day.... disk crashes were a real thing
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from your log
Could not contact Interface on 192.168.1.72:25105Mark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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Please download and post the hs log per the instructions if this happens againMark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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