My HS 4 plugin will not accept my devices after I retrieved the list of devices

[bwyman]

My Insteon Hub is confirmed and recognized by HS4 and I got 70 devices on a list, but none of them would insert into the plugin device section. Also, the downloaded list gave 12 digits while the device download list only allowed for 6 digits. I actually should have only 20 devices on the hub.

[mnsandler]

the legend at the bottom of the link table identifies which 6 digits represent an insteon id. you only need to Add the device once. but the insteon hub will have multiple links per device.

[bwyman]

After I put the devices into the HS4, I cannot determine which device it is since I see no dashboard to run the device and thus label it.

[mnsandler]

from the hs devices page, control each device one by one to determine its physical location and the update the device

[bwyman]

I appreciate your quick response. All but 2 of my devices are wall dimmers and I see nowhere on the HS device page to control the on/off function of any on them so I can determine which is which. Where is the control page on the device area of the HS so I can then update locations?

[mnsandler]

can you please elaborate on the type of devices

the control page is the HS Devices page. all insteon devices will show there with controls and status

[bwyman]

screen shot of some switches..I have 2 lamp switches and all the rest are as the enclosed....When I hit the Device 1 Locations Device 1 Name, it does not let me turn on or off that device.

	Device 1 Location Device 1 Name	4A.0C.39	Dual-Band SwitchLinc Dimmer	45	1	i2CS	96% (19 failed out of 455 cmds)	453	0	0	Excellent
	Device 10 Location Device 10 Name	48.B7.6C	Dual-Band SwitchLinc Dimmer	45	0	i2CS	(Not enough data)	0	0	0	No Data

[mnsandler]

so if you go to the hs devices page, you should see these devices listed with on/off and a dimmer. something like this in list view vs grid view.

[bwyman]

So I located my library light switch code being looking at the Insteon label on the switch since and put it in. It has at least 3 link data and it shows as per enclosed. But the on-off and dimmer switches do not respond and I have added the info under the Plug in add device a couple of times...I tried the same thing with a lamp switch with no results....

Plugin | Insteon
- Root

Plugin | Insteon
- Root

Plugin | Insteon
- Root
Plugin | Library
Library Lights

Library lights
Unknown
ONOFF

Today 6:36:51 PM

Plugin | Insteon
- Root
Plugin | Global Insteon
Insteon Devices

Group Controller
Start Ramp Brighten

[bwyman]

I have also reentered the Plug In

[mnsandler]

once you Add a device on the plugin Devices page, you can edit, the name, location info on the HS Devices page.

do not try to add it again via the plugin.

please post a pic of your devices from the hs devices page