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    Lost connection / Can't re "link"

    I was no longer able to reach my Hue Bridge via HS4 all of a sudden
    (still works fine with the Hue app, so its not a network issue) was
    getting a "Unauthorized user error".

    I removed the bridge and tried to re add it, which it does find the IP
    for, but I can't get it to link. Its like the Bridge isn't entering
    Link mode when I push the button.


    Maybe it's a hue issue, but the Hue app works fine directly.​

    Thanks


    Date/time=12/5/2022 5:38:13 PM Central Standard Time
    Version=HS4 Pro Edition 4.2.16.0 (Windows)
    License=Registered
    Confguration File=C:\Program Files (x86)\HomeSeer HS4\Data\HomeSeerData.json
    In Virtual Machine=No MFG: shuttle inc.
    Antivirus=Windows Defender
    OS=Microsoft Windows 10 Home - Work Station
    OS Version=10.0.19045
    Uptime=0 Days 15 Hours 35 Minutes 56 Seconds
    Lan IP=192.168.254.250 (HomeTrollerS)
    Device Count=274
    Event Count=25
    Processor:=Intel64 Family 6 Model 61 Stepping 4 at 1.40 GHz
    Modules/Threads=136 Modules, 69 Threads
    Available Threads=1023
    System Load=99 Processes, 5% Load
    Free/Total Memory=1.04 GBytes / 1.88 GBytes (55% free)
    Free/Total Virtual Memory=688.10 MBytes / 2.76 GBytes (24% free)
    HomeSeer Memory Used=28 Mbytes
    Plugin Memory Used=5 EXE Plug-Ins using 28 Mbytes
    Plugins Installed=Philips Hue 4.0.24.0,RFXCOM 30.0.0.41,Sonos4 4.0.1.19,Z-Wave 3.0.10.0,Z-Wave UI 1.0.0.0​

    #2
    Originally posted by jordonmusser View Post
    I was no longer able to reach my Hue Bridge via HS4 all of a sudden
    (still works fine with the Hue app, so its not a network issue) was
    getting a "Unauthorized user error".

    I removed the bridge and tried to re add it, which it does find the IP
    for, but I can't get it to link. Its like the Bridge isn't entering
    Link mode when I push the button.


    Maybe it's a hue issue, but the Hue app works fine directly.​

    Thanks

    Did you ever get this resolved? I may be having a similar issue. Hue integration non responsive for me..

    Thanks

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