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    Lost connexion

    I use the SmartThings plugin to control 3 air conditioners, a TV and a sound bar.

    I regularly lose the connection.

    Sometimes it works for 4-5 days, and sometimes I can't get information about my TV or soundbar.


    #2
    Do you see the same behaviours in Smartthings itself?

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      #3
      No, I have no problem with Smartthings itself

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        #4
        The smarthings plugin is based on the smartthings cloud API, so if there is a problem on their server the plugin may not work.
        Another cause could be that you reach the requests quota if you are polling the devices too frequently.

        To investigate further this problem, enable "log to file" from the Settings page and set the "file log level" to Trace, then send me the log file (Logs/SmartThings.txt) once the problem occurs.

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