The instructions seem to be very straight forward about how to setup Tuya to use with Homeseer, however I am unable to link with Homeseer in Step 3.
Step 1 - Initial setup - setup wifi devices in the Tuya app. I've completed this.
Step 2 - Location - selected US
Step 3 - Link with Homeseer - every time I type in my username and password it says that they are incorrect. I've logged out on my phone and back in using the same information and it works just fine. I tried the "Register" button but it says that I already have an account. I've contacted Tuya support and they say to contact Homeseer.
Has anyone run into this problem or know how to resolve? It seems from this forum that several of you have managed to get it to work so I must be doing something wrong. Thank you for any help.
Step 1 - Initial setup - setup wifi devices in the Tuya app. I've completed this.
Step 2 - Location - selected US
Step 3 - Link with Homeseer - every time I type in my username and password it says that they are incorrect. I've logged out on my phone and back in using the same information and it works just fine. I tried the "Register" button but it says that I already have an account. I've contacted Tuya support and they say to contact Homeseer.
Has anyone run into this problem or know how to resolve? It seems from this forum that several of you have managed to get it to work so I must be doing something wrong. Thank you for any help.
Comment