Announcement

Collapse
No announcement yet.

Globe Smart Energy Monitoring Plug - no energy features provided

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Globe Smart Energy Monitoring Plug - no energy features provided

    I bought 2 Globe Smart Energy Monitoring Plug:

    Click image for larger version  Name:	PXL_20211010_052648876.jpg Views:	0 Size:	65.7 KB ID:	1501482

    where in the Tuya App I'm getting power usage/overview/activity:

    Click image for larger version  Name:	Screen Shot 10-10-21 at 02.18 AM.jpg Views:	0 Size:	27.6 KB ID:	1501480

    but in HS/Tuya they are only showing 2 features:

    Click image for larger version  Name:	Screen Shot 10-10-21 at 02.27 AM.jpg Views:	0 Size:	34.0 KB ID:	1501481

    how to get the power usage from this Tuya device?

    #2
    Created a Tuya - Service and support question about this issue, and they "applied a product standardization processing" for me... and after deleting and recreating the device from the Tuya App, and after in HomeSeer/Tuya plugin, I'm now getting:

    Click image for larger version

Name:	Screen Shot 10-12-21 at 07.14 PM.jpg
Views:	172
Size:	35.9 KB
ID:	1502024

    note: Tuya - Service and support did that in only few hours after creating my question, two thumbs up!

    Comment


      #3
      Nice!
      Could you tell me exactly how you created a "Tuya - Service and support question" ?

      Comment


        #4
        Service and support (tuya.com)

        Comment

        Working...
        X