MyQ Log File Error

[brmeeke]

I recently moved from HS3 to HS4. There have been a few issues but for the most part, things seem to be working out just fine. Tonight, I noticed an error in my Log file that just repeats again and again. The Garage Door opens and closes just fine but there is definitely something amiss. Does anyone have any thoughts? The error seems to repeat again and again.

Here is the text from the Log File:

2021-02-10 22:37:29.6727|DEBUG|{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices","count":3,"items":[{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31","serial_number":"CG086018AC31","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","name":"Garage - Brian","parent_device":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","parent_device_id":"GW0E000ACC7B","created_dat e":"0001-01-01T00:00:00","state":{"gdo_lock_connected":false,"attached_w ork_light_error_present":false,"door_state":"closed","open": "http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31/open","close":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31/close","last_update":"2021-02-09T19:35:13.0670413Z","passthrough_interval":"00:00:00","doo r_ajar_interval":"00:00:00","invalid_credential_window":"00: 00:00","invalid_shutout_period":"00:00:00","is_unattended_op en_allowed":true,"is_unattended_close_allowed":true,"aux_rel ay_delay":"00:00:00","use_aux_relay":false,"aux_relay_behavi or":"None","rex_fires_door":false,"command_channel_report_ st atus":false,"control_from_browser":false,"report_forced":fal se,"report_ajar":false,"max_invalid_attempts":0,"online":tr u e,"last_status":"2021-02-11T03:33:19.3181959Z"}},{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8","serial_number":"CG08601C20E8","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","name":"Garage - Sharon","parent_device":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","parent_device_id":"GW0E000ACC7B","created_dat e":"0001-01-01T00:00:00","state":{"gdo_lock_connected":false,"attached_w ork_light_error_present":false,"door_state":"closed","open": "http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8/open","close":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8/close","last_update":"2021-02-11T03:37:25.482295Z","passthrough_interval":"00:00:00","door _ajar_interval":"00:00:00","invalid_credential_window":"00:0 0:00","invalid_shutout_period":"00:00:00","is_unattended_ope n_allowed":true,"is_unattended_close_allowed":true,"aux_rela y_delay":"00:00:00","use_aux_relay":false,"aux_relay_behavio r":"None","rex_fires_door":false,"command_channel_report_ sta tus":false,"control_from_browser":false,"report_forced":fal s e,"report_ajar":false,"max_invalid_attempts":0,"online":tr ue ,"last_status":"2021-02-11T03:37:25.4685505Z"}},{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","serial_number":"GW0E000ACC7B","device_family" :"gateway","device_platform":"myq","device_type":"wifigdo gat eway","name":"Hub","created_date":"0001-01-01T00:00:00","state":{"firmware_version":"3.11","homekit_cap able":false,"homekit_enabled":false,"learn":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B/learn","learn_mode":false,"updated_date":"2021-02-10T20:18:57.1862145Z","physical_devices":["CG08601C20E8"],"pending_bootload_abandoned":false,"online":true,"last_s tat us":"2021-02-10T20:18:57.1840444Z"}}]}
2021-02-10 22:37:32.6835|DEBUG|Request:Method: GET, RequestUri: 'https://api.myqdevice.com/api/v5.1/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Devices', Version: 1.1, Content: <null>, Headers:
{
SecurityToken: 3dcbfba6-9ab7-483d-b5eb-8077196ae845
MyQApplicationId: JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu
}
2021-02-10 22:37:32.7612|DEBUG|Response:StatusCode: 200, ReasonPhrase: 'OK', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Pragma: no-cache
MyQ-CorrelationId: 5c56925c-1e33-49d2-928e-2719d13bac0b
Cache-Control: no-cache
Date: Thu, 11 Feb 2021 03:37:32 GMT
Set-Cookie: TS01dfdd0d=015ca84662ff0523a668a85fb2701e9dd5a2235be8475f5d6 82d36d83b321df0f856a58cebc682c5a86709204f9c081140db12aff4; Path=/; Domain=.api.myqdevice.com
Content-Length: 3426
Content-Type: application/json; charset=utf-8
Expires: -1
}
2021-02-10 22:37:32.7612|DEBUG|{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices","count":3,"items":[{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31","serial_number":"CG086018AC31","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","name":"Garage - Brian","parent_device":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","parent_device_id":"GW0E000ACC7B","created_dat e":"0001-01-01T00:00:00","state":{"gdo_lock_connected":false,"attached_w ork_light_error_present":false,"door_state":"closed","open": "http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31/open","close":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG086018AC31/close","last_update":"2021-02-09T19:35:13.0670413Z","passthrough_interval":"00:00:00","doo r_ajar_interval":"00:00:00","invalid_credential_window":"00: 00:00","invalid_shutout_period":"00:00:00","is_unattended_op en_allowed":true,"is_unattended_close_allowed":true,"aux_rel ay_delay":"00:00:00","use_aux_relay":false,"aux_relay_behavi or":"None","rex_fires_door":false,"command_channel_report_ st atus":false,"control_from_browser":false,"report_forced":fal se,"report_ajar":false,"max_invalid_attempts":0,"online":tr u e,"last_status":"2021-02-11T03:33:19.3181959Z"}},{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8","serial_number":"CG08601C20E8","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","name":"Garage - Sharon","parent_device":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","parent_device_id":"GW0E000ACC7B","created_dat e":"0001-01-01T00:00:00","state":{"gdo_lock_connected":false,"attached_w ork_light_error_present":false,"door_state":"closed","open": "http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8/open","close":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/CG08601C20E8/close","last_update":"2021-02-11T03:37:25.482295Z","passthrough_interval":"00:00:00","door _ajar_interval":"00:00:00","invalid_credential_window":"00:0 0:00","invalid_shutout_period":"00:00:00","is_unattended_ope n_allowed":true,"is_unattended_close_allowed":true,"aux_rela y_delay":"00:00:00","use_aux_relay":false,"aux_relay_behavio r":"None","rex_fires_door":false,"command_channel_report_ sta tus":false,"control_from_browser":false,"report_forced":fal s e,"report_ajar":false,"max_invalid_attempts":0,"online":tr ue ,"last_status":"2021-02-11T03:37:25.4685505Z"}},{"href":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B","serial_number":"GW0E000ACC7B","device_family" :"gateway","device_platform":"myq","device_type":"wifigdo gat eway","name":"Hub","created_date":"0001-01-01T00:00:00","state":{"firmware_version":"3.11","homekit_cap able":false,"homekit_enabled":false,"learn":"http://api.myqdevice.com/api/v5/accounts/44a040f9-55fe-457f-9505-f7ef372107f4/devices/GW0E000ACC7B/learn","learn_mode":false,"updated_date":"2021-02-10T20:18:57.1862145Z","physical_devices":["CG08601C20E8"],"pending_bootload_abandoned":false,"online":true,"last_s tat us":"2021-02-10T20:18:57.1840444Z"}}]}



Thank you

Brian

[brmeeke]

Don't know if this helps or not but I restarted the MyQ interface and then looked at the LOG file:



2021-02-10 22:51:14.9141|DEBUG|{"Username":"XXXXXXXXXXXXXXX","Password" :"XXXXXXXX"}
2021-02-10 22:51:15.2034|DEBUG|Response:StatusCode: 200, ReasonPhrase: 'OK', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Pragma: no-cache
MyQ-UserFeatures: oro_av_5_169_garage_delivery_enabled,huc_dealer_pro_installe r_flow_avis,ero_p30x_enable_phoenix_160,hawkeye_key_setup,us e_simple_storage_final_149,enable_chub_150,wgdo_rjo_key_setu p,amazon_special_promotion,disable_privacy_options,vgdo_sens or_alert,amazon_key_setup_integration_final_redesign,enable_ mu_release_gdpr,amazon_key_advertisement
MyQ-CorrelationId: 77a93fad-f863-4f33-ab6b-84f36e5d2538
X-Frame-Options: Deny
Cache-Control: no-cache
Date: Thu, 11 Feb 2021 03:51:14 GMT
Set-Cookie: TS01dfdd0d=015ca8466205ba9b9c45c4a77f43c682142b5895bf7cf10e4 11fb069a960ff915b13db9ba18d2341370e54a83fbba01c3456ee7e91; Path=/; Domain=.api.myqdevice.com
Content-Length: 56
Content-Type: application/json; charset=utf-8
Expires: -1
}
2021-02-10 22:51:15.2034|DEBUG|{"SecurityToken":"71d5bcc7-5fd2-4344-87d8-a89828a4d2ed"}
2021-02-10 22:51:15.2294|DEBUG|Request:Method: GET, RequestUri: 'https://api.myqdevice.com/api/v5/My?expand=account', Version: 1.1, Content: <null>, Headers:
{
SecurityToken: 71d5bcc7-5fd2-4344-87d8-a89828a4d2ed
MyQApplicationId: JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu
}
2021-02-10 22:51:15.2867|DEBUG|Response:StatusCode: 200, ReasonPhrase: 'OK', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Pragma: no-cache
MyQ-CorrelationId: 5577adde-a6d3-47cd-b41f-e946214cfb49
Cache-Control: no-cache
Date: Thu, 11 Feb 2021 03:51:14 GMT
Set-Cookie: TS01dfdd0d=015ca8466205ba9b9c45c4a77f43c682142b5895bf7cf10e4 11fb069a960ff915b13db9ba18d2341370e54a83fbba01c3456ee7e91; Path=/; Domain=.api.myqdevice.com
Content-Length: 1836
Content-Type: application/json; charset=utf-8
Expires: -1
}
2021-02-10 22:51:15.2867|DEBUG|{"Users":{"href":"http://api.myqdevice.com/api/v5/My/Users"},"Admin":false,"Account":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4","Id":"44a040f9-55fe-457f-9505-f7ef372107f4","Name":"Brian's Home","Email":"brmeeke16@gmail.com","Address":{"AddressLine1 ":"XXXXXXXX","City":"XXXXX","State":"Ontario","PostalCode":" XXXXXXX ","Country":{"Code":"CAN","IsEEACountry":false,"href":"h ttp://api.myqdevice.com/api/v5/Countries/CAN"}},"Phone":"XXXXXXXXX","ContactName":"Brian Meeke","DirectoryCodeLength":0,"UserAllowance":4,"TimeZone": "America/Toronto","Devices":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Devices"},"Users":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Users"},"AccessGroups":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/AccessGroups"},"Roles":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Roles"},"AccessSchedules":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/AccessSchedules"},"Zones":{"href":"http://api.myqdevice.com/api/v5/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Zones"}},"AnalyticsId":"8f75ba3e-3b49-41f4-8b9b-4b6cafbab7fb","UserId":"1c1bc4aa-652f-4bfa-8e86-bb5b8f22a10e","UserName":"brmeeke16@gmail.com","Email":"brme eke16@gmail.com","FirstName":"Brian","LastName":"Meeke","Cul tureCode":"en","Address":{"AddressLine1":"XXXXXXXXXXXXX","Ci ty":"XXXXXX","State":"Ontario","PostalCode":"XXXXXX ","Country":{"Code":"CAN","IsEEACountry":false,"href":"h ttp://api.myqdevice.com/api/v5/Countries/CAN"}},"TimeZone":{"Id":"America/Toronto","Name":"America/Toronto"},"MailingListOptIn":false,"RequestAccountLinkInfo": false,"Phone":"XXXXXXXXXX","DiagnosticDataOptIn":false}
2021-02-10 22:51:15.3217|DEBUG|Request:Method: GET, RequestUri: 'https://api.myqdevice.com/api/v5.1/Accounts/44a040f9-55fe-457f-9505-f7ef372107f4/Devices', Version: 1.1, Content: <null>, Headers:
{
SecurityToken: 71d5bcc7-5fd2-4344-87d8-a89828a4d2ed
MyQApplicationId: JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu
}
2021-02-10 22:51:15.3830|DEBUG|Response:StatusCode: 200, ReasonPhrase: 'OK', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Pragma: no-cache
MyQ-CorrelationId: 64e09a22-6459-424c-92b1-0ae94582eebf
Cache-Control: no-cache
Date: Thu, 11 Feb 2021 03:51:15 GMT
Set-Cookie: TS01dfdd0d=015ca8466205ba9b9c45c4a77f43c682142b5895bf7cf10e4 11fb069a960ff915b13db9ba18d2341370e54a83fbba01c3456ee7e91; Path=/; Domain=.api.myqdevice.com
Content-Length: 3426
Content-Type: application/json; charset=utf-8
Expires: -1
}

[spud]

Where is the error? I don't see any error in the logs you posted, just standard debug information.
If you don't want to see all that debug info in your logs, just set the log level to INFO

[brmeeke]

Hi Spud

Sorry to waste your time. My HS4 crashes every once in a while and I don't know why. When I saw all of the messages in the Log file, I assumed that there was a problem. My old HS3 install would run for weeks at at time without any issues.

Brian