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Cannot find device mapping for Id=[XXXXXXXXXXX] in feature XX Error

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    Cannot find device mapping for Id=[XXXXXXXXXXX] in feature XX Error

    Starting very recently I have been receiving this generic error when I try to open/close doors through the MyQ plugin:

    9/24/2021 4:22:38 PM
    HSMyQ
    Error
    Cannot find device mapping for Id=[XXXXXXXXXXX] in feature 45

    2021-09-24 16:35:15.1011|ERROR|Cannot find device mapping for Id=[YYYYYYYYYYYY] in feature 220

    The dll version is 1.0.1.0 .

    What is the best way to remediate this? It seems like I may have some sort of device issue?

    #2
    I found the issue. I needed to update to the latest plugin. I did so and now DLL version is showing as 1.0.2.0 and things are working again. Sorry for the post!

    Comment


      #3
      I am getting similar error and I am on 4.0.8, did you have to delete an files?

      10/2/2021 2:07:00 PM

      HSMyQ
      Error
      Exception while executing GetDeviceWithFeaturesByRef - devRef : 880 - message : Error while converting 1394 to HsFeature : An entry with the same key already exists.

      10/2/2021 2:07:00 PM

      HSMyQ
      Error
      Exception while executing GetDeviceWithFeaturesByRef - devRef : 877 - message : Error while converting 1393 to HsFeature : An entry with the same key already exists.

      Comment

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