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Liftmaster 823lm Remote Light Switches not working with HS MyQ 4.0.8.0

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    #1

    Liftmaster 823lm Remote Light Switches not working with HS MyQ 4.0.8.0

    I have three Liftmaster 823lm Remote Light Switches installed but nothing happens when I try to control them with HomeSeer. My two garage doors open and close with the HS MyQ plugin 4.0.8.0 on HS4 Pro Edition 4.2.7.0 (Windows). The lights work in the MyQ App and devices are created and show status in HomeSeer. They are also discovered by Alexa.

    devices

    Here are the debug logs when I push "ON" for each of the switches in sequence.

    Any advice on troubleshooting?

    Thank you,
    Henry

    1/21/2022 12:17:43 PM
    HSMyQ
    Debug
    MyQNet.MyQHttpException: Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 7589123126173683315", "CorrelationId": "" } at MyQNet.MyQClient.d__42`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_HSMyQ.DeviceMappings.LightMapping.<>c__DisplayClass5_0. d.MoveNext()


    1/21/2022 12:17:43 PM
    HSMyQ
    Error
    Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 7589123126173683315", "CorrelationId": "" }


    1/21/2022 12:17:43 PM
    HSMyQ
    Debug
    { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 7589123126173683315", "CorrelationId": "" }


    1/21/2022 12:17:43 PM
    HSMyQ
    Debug
    Response:StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { Connection: close Pragma: no-cache Cache-Control: no-cache Content-Length: 140 Content-Type: application/json; charset=utf-8 }


    1/21/2022 12:17:43 PM
    HSMyQ
    Debug
    Request:Method: PUT, RequestUri: 'https://account-devices-gdo.myq-cloud.com/api/v5.2/Accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/lamps/CG06A1008C8E/on', Version: 1.1, Content: , Headers: { Authorization: Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6IjBDQzRGRENBNEY0MUZBNkMwOUVCN0U3 REQ1RTFBODU2QzBERUU0RjMiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJETVQ5eWs5 Qi1td0o2MzU5MWVHb1ZzRGU1UE0ifQ.eyJpc3MiOiJodHRwczovL3BhcnRuZ XItaWRlbnRpdHkubXlxLWNsb3VkLmNvbSIsIm5iZiI6MTY0Mjc4NDkyOSwia WF0IjoxNjQyNzg0OTI5LCJleHAiOjE2NDI3ODg1MjksImF1ZCI6WyJNeVFfU mVzaWRlbnRpYWwiLCJodHRwczovL3BhcnRuZXItaWRlbnRpdHkubXlxLWNsb 3VkLmNvbS9yZXNvdXJjZXMiXSwic2NvcGUiOlsiTXlRX1Jlc2lkZW50aWFsI iwib2ZmbGluZV9hY2Nlc3MiXSwiYW1yIjpbInB3ZCJdLCJjbGllbnRfaWQiO iJJT1NfQ0dJX01ZUSIsImNsaWVudF9BcHBsaWNhdGlvbklkIjoiYzRiZTBkN DktYTcxMC00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic3ViIjoiOTQ5ZTcyO GItNTVlZC00YzZmLTk5NzctOTI5MjhkMThjZDJjIiwiYXV0aF90aW1lIjoxN jQyNzg0OTI4LCJpZHAiOiJsb2NhbCIsIkFwcElkIjoiYzRiZTBkNDktYTcxM C00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic2lkIjoiOTc2NEY4NDYwQTgzN EEwRUQ4OEY0NkVGQzVFN0VGNUEiLCJqdGkiOiJEMEI4Q0QyRTc4NDI4MEJDM zAwN0Y3QjRGMEQzNzE2OCJ9.Uv1AlrGDjgtKwJRbN0FzS-FHIk0UA26o9WVb2AiTbbbsQmNRRbAtj9FZ0e39uVvTOgXTLqeA8So7LP1eZq 6Nopde3o0c6wgWRWkK7lehMSqpHONc48yDoQZGSd3Y1wv9Mc97n9883HySNd sItDt3eu2g-OcF1HLvB8gwJupIT3-eNX8cNVtoYEu5EwQCtrRwUnknxFble4ryT18eGYW7EXxWt80YHBAKDJSLwS8 2jUlHstqBKokzdj9hW0WzNpvkG1PhkCKI_gRCJ-aGBXPPtq2QgBDtfGS0MZTDsswjFD3yvnDj02sd6B3DWpxyYn66VYtX_6hmul Nt2p9_Yum51g }


    1/21/2022 12:17:43 PM
    HomeSeer
    Device Control
    Device: Light Status to On (1) by/from: CAPI Control Handler


    1/21/2022 12:17:28 PM
    HSMyQ
    Debug
    MyQNet.MyQHttpException: Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 16840261734835456407", "CorrelationId": "" } at MyQNet.MyQClient.d__42`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_HSMyQ.DeviceMappings.LightMapping.<>c__DisplayClass5_0. d.MoveNext()


    1/21/2022 12:17:28 PM
    HSMyQ
    Error
    Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 16840261734835456407", "CorrelationId": "" }


    1/21/2022 12:17:28 PM
    HSMyQ
    Debug
    { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 16840261734835456407", "CorrelationId": "" }


    1/21/2022 12:17:28 PM
    HSMyQ
    Debug
    Response:StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { Connection: close Pragma: no-cache Cache-Control: no-cache Content-Length: 141 Content-Type: application/json; charset=utf-8 }


    1/21/2022 12:17:28 PM
    HSMyQ
    Debug
    Request:Method: PUT, RequestUri: 'https://account-devices-gdo.myq-cloud.com/api/v5.2/Accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/lamps/CG06A1008D22/on', Version: 1.1, Content: , Headers: { Authorization: Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6IjBDQzRGRENBNEY0MUZBNkMwOUVCN0U3 REQ1RTFBODU2QzBERUU0RjMiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJETVQ5eWs5 Qi1td0o2MzU5MWVHb1ZzRGU1UE0ifQ.eyJpc3MiOiJodHRwczovL3BhcnRuZ XItaWRlbnRpdHkubXlxLWNsb3VkLmNvbSIsIm5iZiI6MTY0Mjc4NDkyOSwia WF0IjoxNjQyNzg0OTI5LCJleHAiOjE2NDI3ODg1MjksImF1ZCI6WyJNeVFfU mVzaWRlbnRpYWwiLCJodHRwczovL3BhcnRuZXItaWRlbnRpdHkubXlxLWNsb 3VkLmNvbS9yZXNvdXJjZXMiXSwic2NvcGUiOlsiTXlRX1Jlc2lkZW50aWFsI iwib2ZmbGluZV9hY2Nlc3MiXSwiYW1yIjpbInB3ZCJdLCJjbGllbnRfaWQiO iJJT1NfQ0dJX01ZUSIsImNsaWVudF9BcHBsaWNhdGlvbklkIjoiYzRiZTBkN DktYTcxMC00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic3ViIjoiOTQ5ZTcyO GItNTVlZC00YzZmLTk5NzctOTI5MjhkMThjZDJjIiwiYXV0aF90aW1lIjoxN jQyNzg0OTI4LCJpZHAiOiJsb2NhbCIsIkFwcElkIjoiYzRiZTBkNDktYTcxM C00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic2lkIjoiOTc2NEY4NDYwQTgzN EEwRUQ4OEY0NkVGQzVFN0VGNUEiLCJqdGkiOiJEMEI4Q0QyRTc4NDI4MEJDM zAwN0Y3QjRGMEQzNzE2OCJ9.Uv1AlrGDjgtKwJRbN0FzS-FHIk0UA26o9WVb2AiTbbbsQmNRRbAtj9FZ0e39uVvTOgXTLqeA8So7LP1eZq 6Nopde3o0c6wgWRWkK7lehMSqpHONc48yDoQZGSd3Y1wv9Mc97n9883HySNd sItDt3eu2g-OcF1HLvB8gwJupIT3-eNX8cNVtoYEu5EwQCtrRwUnknxFble4ryT18eGYW7EXxWt80YHBAKDJSLwS8 2jUlHstqBKokzdj9hW0WzNpvkG1PhkCKI_gRCJ-aGBXPPtq2QgBDtfGS0MZTDsswjFD3yvnDj02sd6B3DWpxyYn66VYtX_6hmul Nt2p9_Yum51g }


    1/21/2022 12:17:28 PM
    HomeSeer
    Device Control
    Device: Light Status to On (1) by/from: CAPI Control Handler


    1/21/2022 12:17:26 PM
    HSMyQ
    Debug
    {"count":7,"items":[{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/garagedoor/CG08601BD27C","serial_number":"CG08601BD27C","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","device_model":"wifigaragedooropener","name": "Big CGC Garage Door","parent_device_id":"GW0F000EA2C5","created_date":"0001-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"gdo_lock_connected":false,"attached_ work_light_error_present":false,"learn_status":"None","has_c amera":false,"battery_backup_state":"Idle","active_fault_cod es":[],"attached_camera_serial_number":"","door_state":"closed" ,"l ast_update":"2022-01-21T17:11:04.9665649Z","is_unattended_open_allowed":true,"is_ unattended_close_allowed":true,"service_cycle_count":11898," absolute_cycle_count":11898,"online":true,"last_status":"202 2-01-21T17:16:07.0576663Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/gateway/GW0F000EA2C5","serial_number":"GW0F000EA2C5","device_family" :"gateway","device_platform":"myq","device_type":"wifigdo gat eway","device_model":"wifigdogateway","name":"Big CGC Garage Door","created_date":"0001-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"allow_bluetooth_lock":false,"firmwar e_version":"3.12","homekit_capable":false,"homekit_enabled": false,"learn_mode":false,"updated_date":"2022-01-21T17:11:06.0140987Z","physical_devices":["CG08601BD27C"],"pending_bootload_abandoned":false,"wifi_rssi_decibel_mi lli watts":-52,"wifi_signal_strength":"good","brand_name":"Liftmaster", " supports_dealer_diagnostics":true,"online":true,"last_status ":"2022-01-21T17:11:06.0098353Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/lamp/CG06A1008D30","serial_number":"CG06A1008D30","device_family" :"lamp","device_platform":"myq","device_type":"lamp","dev ice _model":"lamp","name":"Big CGC Garage Light","parent_device_id":"GW0F000EA2C5","created_date":"000 1-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"lamp_state":"off","last_update":"202 2-01-21T16:47:11.987409Z","online":true,"last_status":"2022-01-21T17:08:51.4240087Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/lamp/CG06A1008D22","serial_number":"CG06A1008D22","device_family" :"lamp","device_platform":"myq","device_type":"lamp","dev ice _model":"lamp","name":"Driveway Light","parent_device_id":"GW0F000EA2C5","created_date":"000 1-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"lamp_state":"off","last_update":"202 2-01-19T23:03:09.2232957Z","online":true,"last_status":"2022-01-21T17:08:50.6013926Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/garagedoor/CG08601BD2E7","serial_number":"CG08601BD2E7","device_family" :"garagedoor","device_platform":"myq","device_type":"wifi gar agedooropener","device_model":"wifigaragedooropener","name": "Little CGC Garage Door","parent_device_id":"GW0F000EA328","created_date":"0001-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"gdo_lock_connected":false,"attached_ work_light_error_present":false,"learn_status":"None","has_c amera":false,"battery_backup_state":"Idle","active_fault_cod es":[],"attached_camera_serial_number":"","door_state":"closed" ,"l ast_update":"2022-01-20T19:40:18.6721387Z","is_unattended_open_allowed":true,"is_ unattended_close_allowed":true,"service_cycle_count":3278,"a bsolute_cycle_count":3278,"online":true,"last_status":"2022-01-21T17:14:01.6067958Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/gateway/GW0F000EA328","serial_number":"GW0F000EA328","device_family" :"gateway","device_platform":"myq","device_type":"wifigdo gat eway","device_model":"wifigdogateway","name":"Little CGC Garage Door","created_date":"0001-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"allow_bluetooth_lock":false,"firmwar e_version":"3.12","homekit_capable":false,"homekit_enabled": false,"learn_mode":false,"updated_date":"2022-01-21T07:12:11.8846426Z","physical_devices":["CG08601BD2E7"],"pending_bootload_abandoned":false,"wifi_rssi_decibel_mi lli watts":-61,"wifi_signal_strength":"fair","brand_name":"Liftmaster", " supports_dealer_diagnostics":true,"online":true,"last_status ":"2022-01-21T07:12:07.8788353Z"}},{"href":"/accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/devices/lamp/CG06A1008C8E","serial_number":"CG06A1008C8E","device_family" :"lamp","device_platform":"myq","device_type":"lamp","dev ice _model":"lamp","name":"Little Garage Light","parent_device_id":"GW0F000EA328","created_date":"000 1-01-01T00:00:00","account_id":"949e728b-55ed-4c6f-9977-92928d18cd2c","state":{"lamp_state":"off","last_update":"202 2-01-19T22:56:14.5133319Z","online":true,"last_status":"2022-01-21T17:08:50.10807Z"}}]}


    1/21/2022 12:17:26 PM
    HSMyQ
    Debug
    Response:StatusCode: 200, ReasonPhrase: 'OK', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { MyQ-CorrelationId: f8c9e7db-170f-4b02-bc7a-7ffab8270c4d Request-Context: appId=cid-v1:bc101484-b436-4560-8ec1-bc87b4b0d982 Access-Control-Expose-Headers: Request-Context Date: Fri, 21 Jan 2022 17:17:26 GMT Set-Cookie: TS01b79281=01474093dcdd6faf74969312c368c175a744b2a9f25c21809 d93ac9cd1da28a896ff9f9c7c93f1f450e030a2cdc1b6d27d16e39890; Path=/ Content-Length: 4778 Content-Type: application/json; charset=utf-8 }


    1/21/2022 12:17:26 PM
    HSMyQ
    Debug
    Request:Method: GET, RequestUri: 'https://devices.myq-cloud.com/api/v5.2/Accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/Devices', Version: 1.1, Content: , Headers: { Authorization: Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6IjBDQzRGRENBNEY0MUZBNkMwOUVCN0U3 REQ1RTFBODU2QzBERUU0RjMiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJETVQ5eWs5 Qi1td0o2MzU5MWVHb1ZzRGU1UE0ifQ.eyJpc3MiOiJodHRwczovL3BhcnRuZ XItaWRlbnRpdHkubXlxLWNsb3VkLmNvbSIsIm5iZiI6MTY0Mjc4NDkyOSwia WF0IjoxNjQyNzg0OTI5LCJleHAiOjE2NDI3ODg1MjksImF1ZCI6WyJNeVFfU mVzaWRlbnRpYWwiLCJodHRwczovL3BhcnRuZXItaWRlbnRpdHkubXlxLWNsb 3VkLmNvbS9yZXNvdXJjZXMiXSwic2NvcGUiOlsiTXlRX1Jlc2lkZW50aWFsI iwib2ZmbGluZV9hY2Nlc3MiXSwiYW1yIjpbInB3ZCJdLCJjbGllbnRfaWQiO iJJT1NfQ0dJX01ZUSIsImNsaWVudF9BcHBsaWNhdGlvbklkIjoiYzRiZTBkN DktYTcxMC00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic3ViIjoiOTQ5ZTcyO GItNTVlZC00YzZmLTk5NzctOTI5MjhkMThjZDJjIiwiYXV0aF90aW1lIjoxN jQyNzg0OTI4LCJpZHAiOiJsb2NhbCIsIkFwcElkIjoiYzRiZTBkNDktYTcxM C00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic2lkIjoiOTc2NEY4NDYwQTgzN EEwRUQ4OEY0NkVGQzVFN0VGNUEiLCJqdGkiOiJEMEI4Q0QyRTc4NDI4MEJDM zAwN0Y3QjRGMEQzNzE2OCJ9.Uv1AlrGDjgtKwJRbN0FzS-FHIk0UA26o9WVb2AiTbbbsQmNRRbAtj9FZ0e39uVvTOgXTLqeA8So7LP1eZq 6Nopde3o0c6wgWRWkK7lehMSqpHONc48yDoQZGSd3Y1wv9Mc97n9883HySNd sItDt3eu2g-OcF1HLvB8gwJupIT3-eNX8cNVtoYEu5EwQCtrRwUnknxFble4ryT18eGYW7EXxWt80YHBAKDJSLwS8 2jUlHstqBKokzdj9hW0WzNpvkG1PhkCKI_gRCJ-aGBXPPtq2QgBDtfGS0MZTDsswjFD3yvnDj02sd6B3DWpxyYn66VYtX_6hmul Nt2p9_Yum51g }


    1/21/2022 12:17:22 PM
    HSMyQ
    Debug
    MyQNet.MyQHttpException: Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 4317568409032318860", "CorrelationId": "" } at MyQNet.MyQClient.d__42`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucce ss(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess AndDebuggerNotification(Task task) at HSPI_HSMyQ.DeviceMappings.LightMapping.<>c__DisplayClass5_0. d.MoveNext()


    1/21/2022 12:17:22 PM
    HSMyQ
    Error
    Status: 400 { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 4317568409032318860", "CorrelationId": "" }


    1/21/2022 12:17:22 PM
    HSMyQ
    Debug
    { "ReturnCode": "-99", "ErrorMessage": "please contact customer care, supportID: 4317568409032318860", "CorrelationId": "" }


    1/21/2022 12:17:22 PM
    HSMyQ
    Debug
    Response:StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { Connection: close Pragma: no-cache Cache-Control: no-cache Content-Length: 140 Content-Type: application/json; charset=utf-8 }


    1/21/2022 12:17:22 PM
    HSMyQ
    Debug
    Request:Method: PUT, RequestUri: 'https://account-devices-gdo.myq-cloud.com/api/v5.2/Accounts/949e728b-55ed-4c6f-9977-92928d18cd2c/lamps/CG06A1008D30/on', Version: 1.1, Content: , Headers: { Authorization: Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6IjBDQzRGRENBNEY0MUZBNkMwOUVCN0U3 REQ1RTFBODU2QzBERUU0RjMiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJETVQ5eWs5 Qi1td0o2MzU5MWVHb1ZzRGU1UE0ifQ.eyJpc3MiOiJodHRwczovL3BhcnRuZ XItaWRlbnRpdHkubXlxLWNsb3VkLmNvbSIsIm5iZiI6MTY0Mjc4NDkyOSwia WF0IjoxNjQyNzg0OTI5LCJleHAiOjE2NDI3ODg1MjksImF1ZCI6WyJNeVFfU mVzaWRlbnRpYWwiLCJodHRwczovL3BhcnRuZXItaWRlbnRpdHkubXlxLWNsb 3VkLmNvbS9yZXNvdXJjZXMiXSwic2NvcGUiOlsiTXlRX1Jlc2lkZW50aWFsI iwib2ZmbGluZV9hY2Nlc3MiXSwiYW1yIjpbInB3ZCJdLCJjbGllbnRfaWQiO iJJT1NfQ0dJX01ZUSIsImNsaWVudF9BcHBsaWNhdGlvbklkIjoiYzRiZTBkN DktYTcxMC00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic3ViIjoiOTQ5ZTcyO GItNTVlZC00YzZmLTk5NzctOTI5MjhkMThjZDJjIiwiYXV0aF90aW1lIjoxN jQyNzg0OTI4LCJpZHAiOiJsb2NhbCIsIkFwcElkIjoiYzRiZTBkNDktYTcxM C00NDkwLWE2ZGMtN2U5MDNjNWMzYjU4Iiwic2lkIjoiOTc2NEY4NDYwQTgzN EEwRUQ4OEY0NkVGQzVFN0VGNUEiLCJqdGkiOiJEMEI4Q0QyRTc4NDI4MEJDM zAwN0Y3QjRGMEQzNzE2OCJ9.Uv1AlrGDjgtKwJRbN0FzS-FHIk0UA26o9WVb2AiTbbbsQmNRRbAtj9FZ0e39uVvTOgXTLqeA8So7LP1eZq 6Nopde3o0c6wgWRWkK7lehMSqpHONc48yDoQZGSd3Y1wv9Mc97n9883HySNd sItDt3eu2g-OcF1HLvB8gwJupIT3-eNX8cNVtoYEu5EwQCtrRwUnknxFble4ryT18eGYW7EXxWt80YHBAKDJSLwS8 2jUlHstqBKokzdj9hW0WzNpvkG1PhkCKI_gRCJ-aGBXPPtq2QgBDtfGS0MZTDsswjFD3yvnDj02sd6B3DWpxyYn66VYtX_6hmul Nt2p9_Yum51g }


    1/21/2022 12:17:22 PM
    HomeSeer
    Device Control
    Device: Light Status to On (1) by/from: CAPI Control Handler

    Tags: None
    #2
    I don't have lights to to test with but the request to turn on a lamp in your logs looks ok:
    https://account-devices-gdo.myq-clou...G06A1008D30/on

    I would need some other users that have lights controllable from MyQ to chime in and confirm if it works or not for them so that we can know if the problem is something specific to your system or if support for lamps is plain broken.

    Comment

      #3
      I pulled a Liftmaster 825LM light controller out of storage and tried it. I received the same error as OP.
      -Wade

      Comment

        #4
        Could you do a quick test:
        • disable the HS MyQ plugin
        • update MyQNet.dll with the one in the attached zip
        • enable the HS MyQ plugin
        • try to turn on/off your light from HS
        If it still doesn't work, post the debug logs you get
        Thanks
        Attached Files

        Comment

          #5
          Originally posted by spud View Post
          Could you do a quick test:
          • disable the HS MyQ plugin
          • update MyQNet.dll with the one in the attached zip
          • enable the HS MyQ plugin
          • try to turn on/off your light from HS
          If it still doesn't work, post the debug logs you get
          Thanks
          Still no response with the new .dll file. I PM'd a debug log.
          -Wade

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            #6
            Originally posted by Wade View Post

            Still no response with the new .dll file. I PM'd a debug log.
            Thanks for the logs, I think I found the problem, I will have a new version with a fix tomorrow
            • Likes 1

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              #7
              Please install and test version 4.0.9 released as a beta version

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                #8
                Originally posted by spud View Post
                Please install and test version 4.0.9 released as a beta version
                That fixed it. Thanks spud. I notice the time to update HS device value/status is variable, not instantaneous, whether switched via HS GUI or manually at the physical device. Assume this is due to updates being dependent on polling the MyQ server?
                -Wade

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                  #9
                  Originally posted by Wade View Post

                  That fixed it. Thanks spud. I notice the time to update HS device value/status is variable, not instantaneous, whether switched via HS GUI or manually at the physical device. Assume this is due to updates being dependent on polling the MyQ server?
                  When you turn a light on/off from HS, a poll request is sent to the Myq servers one second later to get the new status, so you should get an update for the HS device about 1 second later.
                  When you turn it on/off manually at the physical device, the status will be updated on the next poll request which by default occurs every 30 seconds. (configurable in the settings page)

                  Note that if you open or close a garage door from HS, the plugin will switch to high frequency polling (one poll request every 3 seconds) for a period of 20 seconds.

                  Comment

                    #10
                    Originally posted by spud View Post

                    When you turn a light on/off from HS, a poll request is sent to the Myq servers one second later to get the new status, so you should get an update for the HS device about 1 second later.
                    When you turn it on/off manually at the physical device, the status will be updated on the next poll request which by default occurs every 30 seconds. (configurable in the settings page)

                    Note that if you open or close a garage door from HS, the plugin will switch to high frequency polling (one poll request every 3 seconds) for a period of 20 seconds.
                    Every few tries when turning the light on from the HS GUI, the HS device seems to miss the immediate update but then updates maybe 20-30 seconds later. I'd say it happened every 4th or 5th time switching the light on. Didn't notice it happen when turning the light off.

                    This isn't a big issue for me, just passing along what I observed. Thanks.
                    -Wade

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