Plug-in startup critical error : could not load charp assembly or dependencies

[dgervais398]

I have an issue installing the plug-in.
I have the latest version of HS4 (just updated).

Getting a CRITICAL: Error on InitIO: Could not load file or assembly 'Microsoft Csharp version 4.0.0.0 or one of its dependencies.

Tried to contact Homeseer support, and they are redirecting me to you.

Here is some information about my homeseer. Thanks for your help!

Date/time=9/6/2021 12:58:26 PM EDT
Version=HS4 Standard Edition 4.2.0.0 (Linux)
MONO Version=Mono JIT compiler version 5.16.0.179 (tarball Thu Oct 4 10:29:45 UTC 2018)

License=Registered
Confguration File=/usr/local/HomeSeer/Data/HomeSeerData.json
Uptime=0 Days 0 Hours 9 Minutes 9 Seconds
Lan IP=xxx.xxx.xxx.xxx (HomeTrollerSELv2)
Device Count=42
Event Count=21
Plugins Enabled=Z-Wave:,HS MyQ:,Insteon:,AK Bond:
Modules/Threads=70 Modules, 44 Threads
Available Threads=199
HomeSeer Memory Used=85 Mbytes
Plugins Installed=AK Bond 4.0.0.22,HS MyQ 4.0.4.0,Insteon 3.0.7.1,Z-Wave 3.0.2.0

[alexbk66]

I'll check

[dgervais398]

Just rebooted the system and here is what I have in the detailed logs, not sure if this will help.

[FONT=B612 Mono][COLOR=#FF0000]HomeSeer [/COLOR][/FONT][FONT=B612 Mono][COLOR=#FF0000]Error[/COLOR][/FONT]

[FONT=B612 Mono][COLOR=#FF0000]Initializing plug-in(1): AK Bond Instance::Error on InitIO: Could not load file or assembly 'Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. Time to load: 176 milliseconds[/COLOR][/FONT] [LEFT]
[COLOR=#FF0000][FONT=B612 Mono]AK Bond [/FONT][/COLOR][COLOR=#FF0000][FONT=B612 Mono]Error[/FONT][/COLOR][/LEFT]
 

[FONT=B612 Mono][COLOR=#FF0000]Exception in Initialize: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. File name: 'Microsoft.CSharp, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'
at PluginLib.ControllerBase.GetSetting[T] (System.String key, T def, System.String section, System.String iniFile) [0x0001a] in :0
at PluginLib.ControllerBase.get_InitIOinThread () [0x00000] in :0
at PluginLib.ControllerBase.Init () [0x0004c] in :0
at PluginLib.PluginBase.Initialize () [0x00037] in :0[/COLOR][/FONT]

[alexbk66]

It's a Mono issue - you have old version 5.16, the latest is 6.20 - can you update Mono?

[dgervais398]

Thanks. Not exactly sure how to do this, so I'll contact Homeseer support. Thanks for your help!

[alexbk66]

Any update?

[dgervais398]

Unfortunately no. Early last week, Homeseer support were looking into whether the OS on my SEL would allow for the MONO update, but despite several chase , I didn't have any concrete answer back. Do you have any leverage over homeseer support?

[alexbk66]

Unfortunately no. Early last week, Homeseer support were looking into whether the OS on my SEL would allow for the MONO update, but despite several chase , I didn't have any concrete answer back. Do you have any leverage over homeseer support?

Sure, I'll check

[alexbk66]

I contacted support, but in the meantime you can try unzipping attached dll in Bin\AKBond folder

Microsoft.CSharp.dll.zip

[dgervais398]

Hi Alex, thanks for reaching out to support. While I haven't been contacted yet, I appreciate the effort! I have tried to find the BIN\AKBond folder unsuccessfully. I must admit I'm not LINUX savvy. But was able to find the BIN folder on the Homeseer instance of Linux on the SEL and could not find AKBound sub-folder. I'll keep trying to reach out to HS support. Thx.

[alexbk66]

Hi Alex, thanks for reaching out to support. While I haven't been contacted yet, I appreciate the effort! I have tried to find the BIN\AKBond folder unsuccessfully. I must admit I'm not LINUX savvy. But was able to find the BIN folder on the Homeseer instance of Linux on the SEL and could not find AKBound sub-folder. I'll keep trying to reach out to HS support. Thx.

You haven't managed to update Mono? And HST support doesn't help?

The "\Bin\AKBond" folder should be located under your HomeSeer HS4 root install path