Bond Plugin creating a new device on restart

[Bmurph213]

Hi All,
I am not sure what is happening here. I have had issues with AKBond (great plugin btw) creating additional devices after reboot. Each time HS4 is restarted, I am getting a new device. I cannot figure out why. Add 'Control' to HS and Add New devices are turned off. Screenshots attached. What should I do to prevent this? Thanks!

[alexbk66]

Please post output from Tools => Help.

Please post log - enable Log in plugin settings, filter HS log by plugin (FROM FILTER), clear HS log, restart the plugin, EXPORT HS log to file.

[Bmurph213]

Here you go alexbk66. Full disclosure: I had to restart the bond bridge again after starting the plugin. You will see that the plugin was unauthorized when I checked the logs. Added another image after the plugin restart. As you can see, it added another Bridge. Thanks Alex. Let me know what I am doing wrong here.

Date/time=2/9/2023 9:09:34 PM Central Standard Time
Version=HS4 Pro Edition 4.2.16.0 (Windows)
License=Registered
Confguration File=C:\Program Files (x86)\HomeSeer HS4\Data\HomeSeerData.json
In Virtual Machine=No MFG: intel corporation
Antivirus=Windows Defender
OS=Microsoft Windows 10 Enterprise - Work Station
OS Version=10.0.19044
Uptime=1 Day 0 Hours 39 Minutes 24 Seconds
Lan IP=1xx.xx.x0 (XXXX)
Device Count=615
Event Count=192
Processor:=Intel64 Family 6 Model 94 Stepping 3 at 2.41 GHz
Modules/Threads=124 Modules, 86 Threads
Available Threads=1023
System Load=112 Processes, 3% Load
Free/Total Memory=7.40 GBytes / 10.00 GBytes (74% free)
Free/Total Virtual Memory=8.55 GBytes / 11.56 GBytes (74% free)
HomeSeer Memory Used=65 Mbytes
Plugin Memory Used=14 EXE Plug-Ins using 162 Mbytes
Plugins Installed=AK Bond 4.0.5.1,AmbientWeather 3.0.1.9,Big6 3.34.0.0,BLShutdown 1.0.5.0,drhsEventEnabler 1.0.0.0,EnvisaLink 3.0.0.42,Google Nest 4.0.1.0,Harmony Hub 4.0.14.0,HS MyQ 4.0.9.0,LG ThinQ 4.0.24.0,mcsMQTT 6.0.5.0,Rachio 4.0.2.0,rnbWeather 4.4.0.0,Shark Robot 1.0.8068.17222,SmartThings 4.0.17.0,WebHook Notifications 2.0.7910.5633,Z-Wave 4.0.3.0​

[alexbk66]

Thank you, I'll check.

[alexbk66]

I can't reproduce the problem.

Please see post # 2.

[Bmurph213]

Hi alexbk66,


I understand you cannot reproduce this, but I am still getting this with the plugin. What other logging can I send you, or have you look at it to see why this is happening?

[alexbk66]

Sorry, I missed your logs attached, I'll check

[Bmurph213]

alexbk66, I think the issue is with discovery. My HS4 is on xxx.xxx.4.xxx and Bond Bridge is on xxx.xxx.2.xxx. All my addresses are static and not using DHCP. Do you think I could be creating multiple devices when discovery fails? Thanks!

[alexbk66]

Sorry, forgot again...

You can try disable the discovery and add the bridge manually.

[alexbk66]

I checked the log, two notes:

1. You should use "EXPORT" to save the log to file (filter by plugin first - FROM FILTER)
2. You don't need to hide the IP addresses - they are local for your network,

Can you please stop the plugin, clear the HS log, start the plugin, filter by plugin first (FROM FILTER) and EXPORT to file.

[alexbk66]

What's suspicious in the log:

ReceiveUDP received id 'ZZXXXXXX', but expected '1xx.xx.xx.xx'
Device ID changed '1xx.xx.xx.xx' ==> 'ZZXXXXXX'

It looks like you enter the device IP address in pace of the bridge ID?

[Bmurph213]

I had to as the plug in is not detecting my bridge since it is on a different subnet.

[alexbk66]

I had to as the plug in is not detecting my bridge since it is on a different subnet.

So, you enter the IP address - and plugin uses it as ID? I need to re-test adding the bridge manually.

[alexbk66]

I can reproduce the log, when adding the bridge manually:

Device ID changed '192.168.1.26' ==> 'ZZCC63031'
ReceiveUDP received id 'ZZCC63031', but expected '192.168.1.26'

I'll fix it tomorrow, it's a bit late here in AU

[Bmurph213]

Thanks, alexbk66. I am not expecting around-the-clock fixes and appreciate your attentiveness to this issue.