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    Really Sloooooooow

    Trying to create events and it is verrrrrry slow. I had changed out a device and the old event was marked as bad (device was not present). All well and good. I tried to change the device and mostly nothing happened. The all devices disappeared. Okay I can handle that. I could not edit the remaining shell. Now when I create a new event ... I select Control a Device and nothing happens.

    Date/time=10/13/2022 3:51:41 PM Mountain Daylight Time
    Version=HS4 Pro Edition 4.2.16.0 (Windows)
    License=Registered
    License ID=xxxxxx
    MyHS Subscription=Basic
    MyHS Subscription Backup Interval=No Backup
    MyHS Subscription Max Cameras=1
    Confguration File=C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.json
    In Virtual Machine=No MFG: lenovo
    Antivirus=Norton Security Norton Security Malwarebytes Windows Defender Norton 360 Norton 360
    OS=Microsoft Windows 10 Pro - Work Station
    OS Version=10.0.19043
    Uptime=0 Days 0 Hours 1 Minute 50 Seconds
    User/Access=rschein (Admin)
    Lan IP=192.168.0.97 (agthorne)
    Client IP=192.168.0.97 (agthorne)
    WAN IP=76.120.50.114 ()
    Device Count=426
    Event Count=151
    Last Event Ran=Recurring : Read Weather Station, Ran at 10/13/2022 3:45:40 PM
    # of unique event scripts=5
    Connected Speaker Clients=AGTHORNE (127.0.0.1)EFAULT
    Processor:=Intel64 Family 6 Model 58 Stepping 9 at 3.17 GHz
    Modules/Threads=139 Modules, 69 Threads
    Available Threads=1023
    System Load=234 Processes, 24% Load
    Free/Total Memory=21.74 GBytes / 31.89 GBytes (68% free)
    Free/Total Virtual Memory=49.71 GBytes / 63.89 GBytes (78% free)
    HomeSeer Memory Used=160 Mbytes
    Plugin Memory Used=3 EXE Plug-Ins using 132 Mbytes
    Plugins Installed=Ecobee 4.0.15.0,iRobot 5.22.41.1,Z-Wave 4.0.3.0​

    #2
    Have you tried disabling Norton Security Norton Security Malwarebytes Windows Defender Norton 360 Norton 360?
    Try creating a new config file and see if it is still slow.
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      not yet. The only thing slow is events. Not sure about adding device to zwave -- no baseline on new method. What config file? How?

      Comment


        #4
        What device did you change out and how did you remove it from HS?

        Here is what Rupp meant by config file:

        Confguration File=C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.json
        "if I have seen further [than others], it is by standing on the shoulders of giants." --Sir Isaac Newton (1675)

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          #5
          To create a test config file Select Setup > General Tab > Select the Edit config button under th Configuration heading and then select new to setup a new config file. You can always switch back to your current config any time you'd like.

          💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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            #6
            If I select NEW does it propagate what I current have?

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              #7
              Well the answer to that question is NO. Since it did not fill I used a backup and got pretty much the same result. When building event it about a minute to get the control for "control a device" to appear. Original system is much longer

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