This issue is not solved ☹
I am trying to - copy my HS3 devices, events, etc. into a brand new HS4 Pi Hub.
I have been running an HS3 ZEE for years with no issues. I tried to upgrade to HS4 but after numerous failed attempts,
I just bought a new HS4 Pi Hub G2 Lite Edition 4.2.7.0 (Linux)
I registered the new license and I can access and run both the HS3 and HS4 web interfaces via my home iMac (I do not have a windows PC)
Obviously the HS4 contains no devices or events events.
I backed up the HS3 and that zip file (HomeSeerBackup_1_2_2022-19_53.zip) is sitting in my downloads folder on my iMac and is about 35MB.
The 4 files in that zip can also be seen in the pics.
However,I can't get the HS4 to restore to my HS3 data.
I ran the local restore on the HS$ and selected Upload Backup. I selected the zip file from above and it seemed go load. Took about 5 minutes.
When it completed, I selected the file (via radio button timestamp) and then hit the Execute button.
It seemed to run for a few seconds then came back with the error
"An error occurred while prepping for the restore: Error unzipping backup file: Could not find file "/usr/local/HomeSeer/RestoreConfig/Data.zip"
I then changed the "Save To" location from default to /usr/local/HomeSeer/RestoreConfig - (stupidly 🤔) thinking this may have been the issue.
Did the upload again and then got this message.
"An error occured while preping for the restore: Error unzipping backup file:
Could not find file "/usr/local/HomeSeer/RestoreConfig/Data.zip"
I am UNiX illiterate 😀 so anything to do with logging into the Pi Hub itself (would have no idea how to) and running comands may be futile.
Some posts have have said their restores from an HS3 zip to a brand new HS4 system seemed to work fine.
I'm at a loss as to why it's not working.
Any help is greatly appreciated. 🙏
Old System
Current Date/Time: 1/4/2022 8:56:46 PM
HomeSeer Version: HS3 ZEE S2 Edition 3.0.0.551
Linux version: Linux HomeTrollerZeeS2V7 4.9.35-v7+ #1014 SMP Fri Jun 30 14:47:43 BST 2017 armv7l GNU/Linux System Uptime: 1 Day 1 Hour 34 Minutes 14 Seconds
IP Address: 192.168.x.xxx
Number of Devices: 53
Number of Events: 22
Available Threads: 399
HSTouch Enabled: True
Event Threads: 0
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Enabled Plug-Ins
1.2020.705.1301: MyQ
3.0.9.0: Z-Wave
New System
Date/time=1/4/2022 8:32:36 PM CST
Version=HomeSeer HS4 Pi Hub G2 Lite Edition 4.2.7.0 (Linux)
MONO Version=Mono JIT compiler version 6.12.0.122 (tarball Mon Feb 22 17:44:05 UTC 2021)
License=Registered
License ID=XXXXXXX
MyHS Subscription=Basic
MyHS Subscription Backup Interval=No Backup
MyHS Subscription Max Cameras=1
Confguration File=/usr/local/HomeSeer/Data/HomeSeerData.json
Uptime=0 Days 0 Hours 9 Minutes 32 Seconds
User/Access=xxxxxxxxxx (Admin)
Lan IP=192.xxx.xxx.xxx (HTPiHubG2v3)
Client IP=192.xxx.xxx.xxx (192.xxx.xxx.xxx)
WAN IP=xx.xxx.xx.xx ()
Device Count=2
Event Count=1
Last Event Ran=, Ran at 1/1/0001 12:00:00 AM
# of unique event scripts=0
Plugins Enabled=Z-Wave:,Z-Wave UI:
Modules/Threads=77 Modules, 43 Threads
Available Threads=399
HomeSeer Memory Used=76 Mbytes
Plugins Installed=Z-Wave 3.0.9.0,Z-Wave UI 1.0.0.0
Disk Size=28.33GB
I am trying to - copy my HS3 devices, events, etc. into a brand new HS4 Pi Hub.
I have been running an HS3 ZEE for years with no issues. I tried to upgrade to HS4 but after numerous failed attempts,
I just bought a new HS4 Pi Hub G2 Lite Edition 4.2.7.0 (Linux)
I registered the new license and I can access and run both the HS3 and HS4 web interfaces via my home iMac (I do not have a windows PC)
Obviously the HS4 contains no devices or events events.
I backed up the HS3 and that zip file (HomeSeerBackup_1_2_2022-19_53.zip) is sitting in my downloads folder on my iMac and is about 35MB.
The 4 files in that zip can also be seen in the pics.
However,I can't get the HS4 to restore to my HS3 data.
I ran the local restore on the HS$ and selected Upload Backup. I selected the zip file from above and it seemed go load. Took about 5 minutes.
When it completed, I selected the file (via radio button timestamp) and then hit the Execute button.
It seemed to run for a few seconds then came back with the error
"An error occurred while prepping for the restore: Error unzipping backup file: Could not find file "/usr/local/HomeSeer/RestoreConfig/Data.zip"
I then changed the "Save To" location from default to /usr/local/HomeSeer/RestoreConfig - (stupidly 🤔) thinking this may have been the issue.
Did the upload again and then got this message.
"An error occured while preping for the restore: Error unzipping backup file:
Could not find file "/usr/local/HomeSeer/RestoreConfig/Data.zip"
I am UNiX illiterate 😀 so anything to do with logging into the Pi Hub itself (would have no idea how to) and running comands may be futile.
Some posts have have said their restores from an HS3 zip to a brand new HS4 system seemed to work fine.
I'm at a loss as to why it's not working.
Any help is greatly appreciated. 🙏
Old System
Current Date/Time: 1/4/2022 8:56:46 PM
HomeSeer Version: HS3 ZEE S2 Edition 3.0.0.551
Linux version: Linux HomeTrollerZeeS2V7 4.9.35-v7+ #1014 SMP Fri Jun 30 14:47:43 BST 2017 armv7l GNU/Linux System Uptime: 1 Day 1 Hour 34 Minutes 14 Seconds
IP Address: 192.168.x.xxx
Number of Devices: 53
Number of Events: 22
Available Threads: 399
HSTouch Enabled: True
Event Threads: 0
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Enabled Plug-Ins
1.2020.705.1301: MyQ
3.0.9.0: Z-Wave
New System
Date/time=1/4/2022 8:32:36 PM CST
Version=HomeSeer HS4 Pi Hub G2 Lite Edition 4.2.7.0 (Linux)
MONO Version=Mono JIT compiler version 6.12.0.122 (tarball Mon Feb 22 17:44:05 UTC 2021)
License=Registered
License ID=XXXXXXX
MyHS Subscription=Basic
MyHS Subscription Backup Interval=No Backup
MyHS Subscription Max Cameras=1
Confguration File=/usr/local/HomeSeer/Data/HomeSeerData.json
Uptime=0 Days 0 Hours 9 Minutes 32 Seconds
User/Access=xxxxxxxxxx (Admin)
Lan IP=192.xxx.xxx.xxx (HTPiHubG2v3)
Client IP=192.xxx.xxx.xxx (192.xxx.xxx.xxx)
WAN IP=xx.xxx.xx.xx ()
Device Count=2
Event Count=1
Last Event Ran=, Ran at 1/1/0001 12:00:00 AM
# of unique event scripts=0
Plugins Enabled=Z-Wave:,Z-Wave UI:
Modules/Threads=77 Modules, 43 Threads
Available Threads=399
HomeSeer Memory Used=76 Mbytes
Plugins Installed=Z-Wave 3.0.9.0,Z-Wave UI 1.0.0.0
Disk Size=28.33GB
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