None of them have come to a satisfactory solution or answer even though a few of them have been flagged "Solved."
Suggestions include:
- Put the lock within inches of the Zwave stick (or with the HomeTroller Pi G4 the unit itself)
- Put new batteries in - sometimes lithium.
- reset the lock
- make sure you exclude each time and then just keep trying and trying and trying and trying - it may hit sometime.
- Try legacy Zwave plugins
- Unplug the batteries on other Schlage locks on the network while you try to include
I have 7 identical Schlage locks. Except ONE of them is newer than the other 6. The older Six don't have an include/exclude, you have to do that function through the keypad. The newest lock does have the include/exclude button on the circuit board.
The six older locks will include without a hitch. Some of them are hundreds of feet from my hub.
The newer lock won't include no matter what I try.
I even ordered another lock from Amazon - it won't include either.
Obviously there is a problem including the newest model of Schlage locks with HS4. I suspect it's a timeout problem (HS4 is not waiting long enough) but that's just speculation on my part.
But whoever works on the ZWave plugin needs to fix this. It's obviously a problem for a number of people.
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