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Problems with troubled and offline detection

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  • psmaaswinkel
    replied
    Thanks for the quick support!

    Leave a comment:


  • Ultrajones
    replied
    Originally posted by psmaaswinkel View Post
    Thanks!

    About the different settings. Is there a way to set the time before the device is seen as offline? As far as I can see, it takes a fixed time at the moment? Or is the "mark failed" used for this?

    Regards,

    Peter
    Hello Peter, I somehow missed wiring that up during the conversion to HS3. The "Mark Device Offline After" option is working as of UltraMon3 HSPI version 3.0.5833.34600.

    Regards,
    Ultrajones

    Leave a comment:


  • psmaaswinkel
    replied
    Thanks!

    About the different settings. Is there a way to set the time before the device is seen as offline? As far as I can see, it takes a fixed time at the moment? Or is the "mark failed" used for this?

    Regards,

    Peter

    Leave a comment:


  • Ultrajones
    replied
    Hello Peter, the issue you reported is fixed as of UltraMon3 HSPI version 3.0.5833.23446. Thank you for reporting it.

    Regards,
    Ultrajones

    Leave a comment:


  • psmaaswinkel
    started a topic Problems with troubled and offline detection

    Problems with troubled and offline detection

    Since two weeks I am running on HS3 after migrating from HS2 Pro. Most of the migration went without much problems, but I am still having a difficulty with Ultramon3.

    I have noticed that no matter which settings I use, the devices only use the "-1" status value for the troubled detection. When I switch off my phone wifi ultramon3 detects the iPhone as troubled after five minutes and switches its value to -1. After about thirty minutes the iPhone is finally detected as offline and the value changes to -6. Between these two status the device value stays -1 and doesn't change to any value in the range -2 / -5 as stated in the documentation.

    Maybe I am missing something here, but I hope someone could shine a light on this behavior for me.

    Regards,

    Peter
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