Rain8 Unit keeps being removed

[cpearson88]

My Rain8 unit that I create keeps getting removed. Not sure how it is happening. This last time happened after I restarted my computer.

This started happening recently. I am still using version 1.0.14.0

Anyone have any ideas? How can I back up my units so I can easily bring them back.

Thanks!

[Blade]

Can you paste what is in the hspi_BLRain8Net.ini
It is in the config folder

[cpearson88]

Can you paste what is in the hspi_BLRain8Net.ini
It is in the config folder

[Settings]
debugLevel=false
zoneProcessingEnabled=true
numberOfRecordsToShowOnActivityLog=100
logMessagesReceivedFromRain8ToHomeseerLog=false
logMessagesSentToRain8ToHomeseerLog=false
logFileEnabled=true
logFileDaysToKeep=30
dateFormat=mm/dd/yyyy
logToDatabase=false
daysToKeepZoneLogs=30
helpFolder=/BLHelp/
supportForumUrl=http://forums.homeseer.com/forumdisplay.php?f=1151
rain8ComPort=4
[Rain8=BLRain8Net-01]
key=BLRain8Net-01
name=Pool Valves
address=01
disabled=false
[Zone=BLRain8Net-01-1]
key=BLRain8Net-01-1
rain8Key=BLRain8Net-01
number=1
enabled=true
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOff=2/6/2017 9:51:34 AM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
maxMinutesOn=600000
[Zone=BLRain8Net-01-2]
key=BLRain8Net-01-2
rain8Key=BLRain8Net-01
number=2
enabled=true
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOff=2/6/2017 9:51:37 AM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
maxMinutesOn=600000
[Zone=BLRain8Net-01-3]
key=BLRain8Net-01-3
rain8Key=BLRain8Net-01
number=3
enabled=true
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOn=2/5/2017 4:34:54 PM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
lastOff=2/5/2017 5:34:57 PM
maxMinutesOn=600000
[Zone=BLRain8Net-01-4]
key=BLRain8Net-01-4
rain8Key=BLRain8Net-01
number=4
enabled=false
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
[Zone=BLRain8Net-01-5]
key=BLRain8Net-01-5
rain8Key=BLRain8Net-01
number=5
enabled=true
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOn=2/5/2017 4:35:05 PM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
lastOff=2/5/2017 5:35:08 PM
maxMinutesOn=600000
[Zone=BLRain8Net-01-6]
key=BLRain8Net-01-6
rain8Key=BLRain8Net-01
number=6
enabled=true
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOff=2/6/2017 9:51:42 AM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
maxMinutesOn=600000
[Zone=BLRain8Net-01-7]
key=BLRain8Net-01-7
rain8Key=BLRain8Net-01
number=7
enabled=false
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif
lastOn=2/5/2017 4:34:59 PM
status=3
running=false
manualRun=false
minutesToShutOffZoneWhenRunning=-1
lastOff=2/5/2017 4:35:08 PM
[Zone=BLRain8Net-01-8]
key=BLRain8Net-01-8
rain8Key=BLRain8Net-01
number=8
enabled=false
disabled=false
onString=On
onImage=/Images/BLRain8Net/on.gif
onStyle=color:green
offString=Off
offImage=/Images/BLRain8Net/off.gif
offStyle=color:red
unknownString=Unknown
unknownImage=/Images/BLRain8Net/unknown.gif

[Blade]

OK the data is there
Do the following:

1. Shutdown HS3
2. Edit the hspi_BLRain8Net.ini and change debugLevel=true
3. Save INI file
4. Restart HS3

Once HS3 has been started for 20-30 seconds, then go to the BLRain8Net options and disable debug logging

Attach the BLRain8Net-Detailed.log zipped so I can see it

[cpearson88]

Ok, I will do make the update. But Fyi, I already added a new unit. Maybe that is why the data is there? Can I back up this file so I will have it in case it wipes it out again?

[Blade]

Sure just create a copy of it somewhere else before you do the test

[cpearson88]

Do you think I should upgrade to your latest version? Last time I did it wouldn't work, that is why I backed it out. Let me know... Thanks!

[Blade]

You can upgrade to the newest

1. Disable the plugin
2. Make sure the HSPI_BLRain8Net.exe is not running (if it is running then kill it)
3. Update the plugin
4. Re-enable the plugin

I will check your log as soon as I can

[Blade]

When you loaded up the plugin did you see the rain8 loaded?

[cpearson88]

Sorry for the late reply.

I installed the latest 2.0.2.0 and I do see the rain8. It works when I press buttons for zones but it does not give a status.

[Blade]

Try out 2.0.3 in the HS3 updater

[cpearson88]

Thank you it works great!

[Blade]

Glad it is working

[cpearson88]

Oops, spoke to soon. It keeps dropping the port. I have to keep restarting homeseer for it to come back online.

[Blade]

Are you saying it is losing connection with the Rain8Net?