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  • cpearson88
    started a topic Devices keep getting removed.

    Devices keep getting removed.

    My Rain8 units that I create keep getting removed. This seems to happen about every third restart of the homeseer system.

  • Blade
    replied
    The odds are if the log is that big I will not be able to open it
    I have tried 1GB logs before with textpad and notepad++ and they will not open
    Is there any way you can filter out the unneeded info

    I can check my dropbox when I get home and see if I can get a link for you

    Leave a comment:


  • Rotech
    replied
    blade I cant upload file toyour help desk nor here either ...

    Leave a comment:


  • Blade
    replied
    If you can capture the issue that would be great as it will help me track down the cause of this issue
    I am thinking there is a bug somewhere that is causing this
    Is it consistent when something happen in the plugin?
    Is there any pattern at all?

    Leave a comment:


  • Rotech
    replied
    I cant capture the issue now.. Is there anyone that that there setup is Constant so we can help blade?

    Leave a comment:


  • Rotech
    replied
    Originally posted by brantz View Post
    2 weeks now and it's still holding. Making the "BLRain8Net.xml" file read only has seemed to solve it.
    This seamed to fix it... Doesn't this help you?

    Leave a comment:


  • Blade
    replied
    I am not exactly sure what is causing it to happen. Is it possible for you to catch this happening with debug logging turned on?
    The plugin only writes to the file when a setting is changed
    If you can capture the issue for me then i can see if I can trace it down

    Leave a comment:


  • Rotech
    replied
    Originally posted by Blade View Post
    OK let me know
    blade when is this going to be fix?

    Leave a comment:


  • Rotech
    replied
    So.... at the end ,what’s the fix for This? Been frustrated about this issue for long time.

    Leave a comment:


  • brantz
    replied
    2 weeks now and it's still holding. Making the "BLRain8Net.xml" file read only has seemed to solve it.

    Leave a comment:


  • Blade
    replied
    OK let me know

    Leave a comment:


  • brantz
    replied
    Ok, that hint was helpful and I've made some progress. Since the file was there but didn't contain the unit information and hadn't been updated in several weeks, I did the following:

    1) In the config folder I renamed "BLRain8Net.xml" to "BLRain8Net.xml_OLD"
    2) Restarted HS3
    3) Added the unit back to the plugin and assigned the COM port
    4) Found a newly created "BLRain8Net.xml" file and looked at the file contents and found the unit there this time and the unit worked


    So it seems that for some reason, the XML file was not being updated with the unit information, but deleting it forced the creation of a new file by the plug-in and the unit is there after a few restarts and reboots, however..... unfortunately, after a few more restarts / reboots, the file was created empty and obviously the unit was missing, so I was back to where this problem started.

    I have now marked the file as "read only" and will see if it holds. I will report back.

    Best,

    Brantz
    Last edited by brantz; October 29th, 2018, 10:15 PM.

    Leave a comment:


  • brantz
    replied
    Yes, it is in the config folder however the last modification date is from about 3 weeks ago and I have definitely had to add the unit back in today.

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  • Blade
    replied
    Do you have a BLRain8Net.xml in the config folder?
    Do they exist in there?

    Leave a comment:


  • brantz
    replied
    That hspi_BLRain8Net.ini file doesn't exist in my system - either when the unit is added or not. I do however have the HSPI_BLRain8Net.exe.config file and the entry in the settings.ini file though.

    Leave a comment:

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